Job Description
PAMA Visitor Service Guide
Community Connections - Peel Art Gallery, Museum & Archives
Status: (3) Contract Part Time positions – Up to 13 months
Salary Range: $22.76 - $ 28.45 per hour
Work Mode: Onsite
Location: 9 Wellington Street East, Brampton worksite
Hours of work: Up to 15 hours per week
*Various shifts: Thursday 5:30pm – 9:00pm, Saturday 10:00am – 5:00pm, Sunday 1:00pm – 5:00pm & other available shifts/hours per week
Do you have a passion for art and history and have exceptional customer service skills? Then a position with Peel's Art Gallery, Museum & Archives (PAMA) may be for you.
PAMA has a rich history from the origins of the Peel County Courthouse, Jail, Office Building and Registry Office to its expansion completed in 2012. These historical milestones are a testament to the heritage of Peel Region and PAMA's integral place within this history.
The Region of Peel is looking for 4 individuals who are enthusiastic about a career in the arts. As a Visitor Service Guide you will be an essential element of the PAMA's frontline for creating a welcoming environment for visitors and offering administrative support to the Heritage Program teams.
What you will do in this role:
- Welcoming and directing visitors/clients to the complex
- Engaging visitors in exploring and accessing exhibitions and programs
- Assisting in hosting duties at special events and openings
- Assisting with gallery shop questions and sales as needed
- Conducting general tours and providing clerical support (typing, data entry)
What the role requires:
- Post-secondary education in arts, history or other related field
- Experience in art/culture/heritage or related experience is an asset
- Exceptional customer service orientation with experience working in a direct/frontline customer-service environment
Skills/Abilities:
- Strong verbal communications to interact with the diverse population within Peel
- Excellent time management and organization skills
- Ability to work under tight deadlines and manage changing priorities
- Self-directed and able to work within a collaborative team environment
- Knowledge or familiarity with Point-of Sale software and new technology such as tablets
- Proficient with MS Word and MS Outlook
- Able to work Saturdays, Sundays, Thursday evenings and other available shifts if required
Interview: Our recruitment process will be completed with video conference technology.
Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.
If this opportunity matches your qualifications and experience, please apply on-line.
About Us
Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 175,000 businesses.
We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.
Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.
Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.
Additional Information
Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca
Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.
