Career Facilitator, Burnaby, British Columbia
Full Time Position: Career Facilitator
Neil Squire Society, Burnaby, BC
Neil Squire is a Canadian national not-for-profit organization that empowers Canadians with disabilities through the use of computer-based assistive technologies, research and development, and various employment programs. Headquartered in Burnaby, BC, the Neil Squire is presently hiring for their employment program and seeking a Career Facilitator.
Under the direction of the National Program Manager, the Career Facilitator is responsible for facilitating group and one-to-one employment counselling sessions. As needed, this individual may be required to assist with conducting intake assessments and developing action plans. The Career Facilitator will facilitate sessions on employment topics pertaining to Career & Personal Development, Wellness for Work, and Job Development.
Topics include but are not limited to:
- Career Assessment tools
- Labour market research
- Transferable Skills Analysis
- Disability Disclosure
- Entrepreneurial Skills
- Resumes & cover letter writing
- Job search techniques
- Networking
- Informational Interviewing
- Interviewing
- Maintaining employment
Duties and Responsibilities:
- Respond to phone calls and emails from individuals and service providers seeking information on the program.
- Provide input in developing detailed Return to Work Action Plans. Revise action plans as appropriate in consultation with Case Managers.
- Conduct one-to-one or group-based employment counseling sessions with participants. Provide support tailored to the individual’s action plan.
- Deliver workshops and administer assessments using various career assessment tools in a group setting, one to one and round table workshop setting. Will use a combination of tools, including online learning tools (i.e. Moodle).
- Lead group “check in” sessions on a weekly basis to discuss client progression through the program, identify any highlights, and problem solve any barriers that arise.
- Maintain filing systems of client files. Collect required documents and assignments from clients throughout the program. Ensure client file content is in place for audit purposes.
- Keep in close contact with every client. Ensure client progress is always up to date in the program database.
- Prepare participants for employment marketing and provide job search assistance and marketing support.
- Provide participants with direct and indirect marketing support including cold calls and follow-up calls.
- Identify appropriate job leads and assist clients in accessing the hidden job market; support the transition into employment; liaise with employers to generate employment leads.
- Provide ongoing follow-up support to clients and employers as needed.
- Attend regular team meetings to discuss curriculum/resource content, program delivery, and client progress. Work collaboratively with Case Managers, Career Facilitators, and Job Developers regarding client progress.
- Enter all case notes and client activities into the appropriate database; maintain up-to-date employer and client databases.
- Ensure all statistics, case notes, reports, consents, and other information pertaining to client documentation are completed on time and maintained in adherence to policies and procedures.
- Meet and network with various service providers and employers to promote the program to increase recruitment and develop a network of resources for supported referrals.
- Market wage subsidy and non-wage subsidy employer services.
- Negotiate and prepare wage subsidy agreements, prepare employer documents, and other required documents as needed.
- Assist with preparing detailed monthly and quarterly reporting on client progress and client success stories in accordance with program procedures for submission to funders.
- Provide administrative support to maintain various tracking systems including but not limited to evaluation completion and tracking.
- Facilitate and maintain positive relationships with community partners and organizations.
- Attend conferences, networking opportunities, and other community events and training.
- Other additional duties will be assigned as needed.
Education, Training, Experience and Other Requirements:
- Relevant Bachelor’s Degree, Diploma in Social Sciences or a related field and/or CDP Certificate OR an equivalent combination of education, training and experience is asset.
- Previous experience working in employment programs and/or working with people with disabilities and other barriers to employment is an asset.
- Be comfortable facilitating both large and small groups on a variety of topics preparing participants for transition into the labour market.
- Willing to undergo a Criminal Record Check is a requirement.
- Ability to work with clients with disabilities utilizing a result-oriented focus combined with patience.
- Demonstrated ability to creatively solve problems and overcome challenges associated with working with multi-barriered clients.
- Adaptive to ongoing change, flexible, creative and able to deal effectively with transition.
- Strong knowledge of various assessment tools and community resources.
- Strong administration, computer and technical skills including Microsoft Office.
- Excellent verbal and written communication skills.
- Demonstrated ability to meet deadlines and work under pressure.
- Must adhere to project outcomes, objectives, and policies of the organization to ensure success.
Additional Information:
- Work Schedule: Monday to Friday, 37.5 hours per week
- Salary range: $55,000 – $60,000
- Posting Closing Date: Immediate
Please forward a resume and cover letter indicating Career Facilitator to the attention of National Program Manager. Email resume to:
HiringBC@neilsquire.ca
Only shortlisted applicants will be contacted. Unfortunately, we are not able to take phone calls or emails about your application status. Thank you to all that apply.