Description
Join us in creating a community where everyone belongs! Between Friends is seeking an Engagement Coordinator to join our growing team!
Between Friends is looking for an Engagement Coordinator to be the welcoming face of our organization. If you love connecting with people, thrive in a customer-focused environment, and want to be part of something that’s making a real difference, this role is for you!
Who We Are:
At Between Friends, we’re all about creating connections, embracing diversity, and celebrating every individual. We run inclusive programs and development opportunities where people of all abilities can come together, have fun, and build meaningful friendships. Our mission is simple but powerful: to create a community where everyone can connect, grow and belong. Whether it’s a day at camp, a night of karaoke, or road tripping to Edmonton, we’re here to make sure that everyone feels welcome, valued, and included. If you’re passionate about making a positive impact and believe in the power of friendship, you’ll fit right in with us!
The Role:
As our Engagement Coordinator, you’ll be the first point of contact for potential and current members, ensuring a warm, positive experience from the moment they reach out. You’ll play a vital role in recruitment, enrollment, and relationship-building. You won’t just be coordinating logistics—you’ll be creating an environment where everyone can belong.
What You’ll Do:
- Be the Friendly Face: Serve as the primary contact for all inquiries, providing exceptional customer service.
- Guide New Members: Help individuals and caregivers navigate the enrollment process with ease and care.
- Build Relationships: Foster meaningful connections with members and caregivers to ensure they feel supported.
- Know It All (in the Best Way): Develop comprehensive knowledge of our programs, events, and policies to answer any questions and provide accurate information.
- Recruit and Retain: Actively promote Between Friends in the community to attract new members and strengthen relationships with existing ones.
Who You Are:
- A people person with a heart for building relationships and creating positive experiences.
- A detail-oriented, service-oriented professional who thrives in a fast-paced environment.
- An excellent communicator with the ability to engage with diverse individuals.
- Familiar with non-profit operations or community service organizations.
- A problem-solver who keeps things organized and running smoothly.
Why You’ll Love Working with Us:
- Purpose-Driven Work: Make an impact every day by supporting a mission that brings people together and celebrates diversity.
- Great People: Work with an enthusiastic team that feels more like family than colleagues.
- Fun Environment: We work hard, but we also play hard! Team outings, community events, and lots of laughs guaranteed.
- Room to Grow: We’re all about professional development and will support your journey every step of the way.
If you’re ready to be a key player in a dynamic organization that’s changing lives, we’d love to meet you! Apply today and let’s build something incredible together at Between Friends.
Apply Now – Let’s Make a Difference, One Friendship at a Time!