Manager, Housing Support Programs (2024-479-CC)

WoodGreen Community Services • Contract • Toronto, Ontario, Canada • C$ 70,000 - C$ 80,000 / year • 1m ago

Competition #2024-479-CCManager, Supportive Housing Programs (2024-479-CC)Employment Type:Contract Salary, Non-Bargaining Unit Work Hours:35 hours/weekWork Setting:Onsite Salary:$70,000 - $80,000Application Deadline:December 18, 2024 by 11:59 pm

Program Overview – Housing Support Programs, Community Care

The Supportive Housing Program provides housing for seniors who have been street involved, experiencing mental health and/or addictions issues. The program provides onsite psychosocial, primary care supports and services including: intensive case management; harm reduction and addiction supports; therapeutic and supportive counseling; 24-hour staffing; assistance with activities of daily living; PSW services; life skills development; social and recreational activities; volunteer opportunities; and follow up support.

What You Will Do

Carries out the management, operational responsibilities & oversight of programs, services, and initiatives associated with 2-3 buckets of relocation activities – Tenant Engagement/needs assessments/intakes and care plans 2. Stabilization Supports & Housing Help Services
Provides ongoing orientation, training and supervision to all staff and conducts annual performance appraisals.
Provides direction, coaching and performance management of frontline staff.
Provides direction and support to staff regarding program issues, team building, and crisis incidents through individual meetings with staff and team meetings.
Recruits and hires staff and assists in carrying out personnel functions within the programs in consultation with the Director.
Works with the Director to ensure the planning and implementation of staff development.
Implements ongoing promotion/awareness building on the services, supports, participants needs/wins
Participates and represents the programs in existing and new external committees or networks in relevant sectors and internal staff committees as directed by the Director.
Supports the Director in building and maintaining internal and external partnerships and collaborative activities.
Reports risk, safety, security and liability concerns in a timely manner to Director
Assists Director to implement solutions to improve overall safety, well being, transparency and effectiveness
Develops, implements and oversees all program initiatives
Develops and maintain policies and procedures with respect to tenant relocation and supports
Organizes and facilitates community meetings and meetings between the City of Toronto, Funders and relevant staff at WoodGreen Community Care and Housing units.
Develops and implements an effective evaluation strategy in collaboration with the Director.
Develops and implements program/operational protocols in consultation with the Director.
Ensures that organizational policies and procedures are carried out within all programs areas, services, and initiatives.
Prepares and monitors program financial information and program budgets within the organization’s administrative policies and procedures.
Develops and implements data tracking systems – Pirouette/Treat/Alayacare/Ariett - manages budgets in collaboration with the Director; liaising with funders and completing funding reports.

What You Bring to the Team

Master’s degree or Bachelor’s degree and equivalent experience.
5+ years’ experience developing and implementing programs working with homeless and vulnerably housed individuals, older adults and seniors.
Thorough understanding of homelessness, poverty, supportive & affordable housing, senior care, mental health and substance use, and a proven ability to develop effective services/supports for individuals and communities facing these challenges.
Experience supervising staff, preferably in a unionized environment.
Knowledge of RTA and occupancy agreements and property management.

What Will Set You Apart

Proven ability to develop effective services for individuals and communities facing these challenges.
Ability to exercise excellent judgment, flexibility, creativity, and sensitivity to changing situations and needs.
Proven ability to develop and implement program initiatives and partnerships.
Excellent interpersonal and communication skills, which promote effective working relationships amongst program staff, external agencies, program participants and tenants.
Sound financial and budget management skills.
Ability to challenge organizations, staff and tenant communities in a positive and creative way.
Group facilitation and policy development skills.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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