Evolve Fleet Support

BCAA • Full-time • Burnaby, British Columbia, Canada • C$ 24.95 - C$ 31.18 / hour • 1d ago

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

Openings:

1 x Evolve Fleet Support - TFT - Please note that this is a contract till end of September 2026. There is a strong possibility for extensions and/or permanent conversions, but are subject to performance, operational needs, and will need to be interviewed for.This Full-Time position is 5 days a week, and is a on-the-road (on-site) position based out of our 3067 BetaAve, Burnaby, BC Office. Applicants who are not located within commuting distance of our Beta Ave Office or are not looking to relocate to the Greater Vancouver/Lower Mainland/Fraser Valley region will not be considered.

This role requires a 5-day consecutive work schedule, with at least two of those days falling on the weekend. Candidates should be comfortable with either early morning and late evening shifts (rotational schedule), depending on operational needs.

The role of the Evolve Fleet Support is to relocate Evolve e-Bikes and e-Scooters and other micromobility devices and undertake fleet preparation tasks as instructed by the designated lead. The primary objective of maintain the excellent condition of the fleet and to ensure the high fleet availability in service.

Operating in a dynamic sharing micro mobility market, the Fleet Support must demonstrate adaptability and innovation to contribute to a superior member experience. They will also actively participate in tasks related to maintaining the highest standards of device readiness and ensuring that fleets available for rental are in optimal working condition.

Who you are:

You’re physically active and enjoy working outdoors across a variety of locations.
You’re detail-oriented and take pride in maintaining clean, safe, and functional vehicles and equipment.
You’re customer-focused and represent BCAA and Evolve with professionalism in every interaction.
You’re reliable, organized, and thrive in team settings with shifting priorities.
You’re comfortable with hands-on tasks, tech troubleshooting, and working independently when needed.

What you'll do:

Wipe down fleet, helmet, and infrastructure ensure all devices, racks and signs are in excellent condition for users.
Conduct inspections for visible damage and malfunctions on devices and helmets.
Plug batteries in after battery swapping is completed using provided battery chargers (located in a designated workspace within the region).
Swap (replace) batteries on devices
Replace helmets
Reposition fleet to designated parking zones
Transportation of fleet to and from the field, staging/warehouse facility or repair locations.
Represent BCAA and the Evolve to the public
Providing customer support while in the field during interactions with the public and users
Troubleshoot technical issues such as cell phone connectivity, GPS errors, and IOT device issues.
Support Evo car share fleet operations as required
Other in field responsibilities as assigned
Receiving parts and supplies and managing inventory levels
Preparing fleet for deployment according to standard operating procedures
Organize and maintain any warehouse facilities
Cleaning fleet equipment, including the removal of visible stains or dirt from devices
Review daily and weekly reports; and managing daily activities to meet key performance indicators
Manage fleet and parts inventory; submit necessary requests to the head office.
Identify operational inefficiencies and suggest improvements to the Operation Manager.
Perform other administrative tasks as assigned.
Coordinates special projects as assigned to support daily fleet operations

What you bring:

Superior verbal as well as written skills
Superior attention to detail
Intermediate knowledge of MS/ Office Suite (Word, Excel, Outlook)
Basic CRM Tool Knowledge
Demonstrated organizational, detail orientation, prioritization skills and time management skills
Demonstrate ability to multi-task and work efficiently within deadlines
Demonstrated problem solving and analytical skills
Proven ability to work independently and proven ability to complete tasks from start to finish
Proven communication skills(written/verbal) and ability to effectively communicate with various levels of management, team members and/or outside contacts
Demonstrated ability to work effectively in a team oriented, high demand and fast paced environment
Proven ability to establish solid interpersonal relationships, work independently with high initiative
Physical: Primary functions require sufficient physical ability and mobility to work in the outdoors; walk, stand, and sit for prolonged periods of time
Ability to lift/carry items more than 70 pounds
Comfortable moving (rolling and stabilizing) e-bikes and e-scooters in excess of 90 pounds
Comfortable riding (or learning to ride) e-bikes, e-scooters, and e-cargo bikes
Class 5 Drivers’ license in BC with clean driving record

The hourly range for this position is $24.95/hr - 31.18/hr and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 5%, with the opportunity to earn up to 9%.

What we offer:

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

*for permanent employees

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

Related Jobs

Power Line Technician Pre-Apprentice

BC Hydro • Full-time • Surrey, British Columbia, Canada • C$ 33.78 / hour • 4w ago

Government and Public Administration

4w ago

Apply

Commercial Insurance Advisor

BCAA • Full-time • Burnaby, British Columbia, Canada • C$ 36.55 - C$ 45.68 / hour • 6d ago

6d ago

Apply

Insurance Advisor

BCAA • Full-time • Vancouver, British Columbia, Canada • C$ 45,406.32 - C$ 56,757.84 / year • 6d ago

6d ago

Apply

Director, Technology and Information Risk Management

Farm Credit Canada • Full-time • Vancouver, British Columbia, Canada • C$ 136,850 - C$ 185,150 / year • 6d ago

Financial services

6d ago

Apply

Supervisor - Health Equipment Loan Program

Canadian Red Cross • Full-time • Vancouver, British Columbia, Canada • C$ 66,693 - C$ 70,862 / year • 1w ago

1w ago

Apply

Business Advisor, Farm Transition Advisor

Farm Credit Canada • Full-time • Surrey, British Columbia, Canada • C$ 92,310 - C$ 124,890 / year • 2w ago

Financial services

2w ago

Apply

Software Developer Analyst

BCAA • Full-time • Burnaby, British Columbia, Canada • C$ 88,830 - C$ 110,662.44 / year • 2w ago

2w ago

Apply

Road Assist Fleet Technician

BCAA • Full-time • Burnaby, British Columbia, Canada • C$ 66,515 - C$ 83,143 / year • 2w ago

2w ago

Apply

Senior Manager, Road Assist Contact Centre

BCAA • Full-time • Burnaby, British Columbia, Canada • C$ 125,000 - C$ 145,000 / year • 2w ago

2w ago

Apply

Change Lead

BCAA • Full-time • Burnaby, British Columbia, Canada • C$ 88,530 - C$ 110,662 / year • 2w ago

2w ago

Apply