Receptionist – Downtown Montreal (Neurodivergent Candidates)
Location: On-site at the head office of a large international beauty/fashion company located in downtown Montreal, near a metro station.
Work schedule: On-site, 5 days/week (40h, 9 a.m.–5 p.m.). Lunch break presence required (paid).
Salary: $22.50–$27.50/hour – $45–60K/year, depending on experience.
Who we are
We are a social enterprise whose mission is to recruit and hire autistic and other neurodivergent people (Autism/Asperger’s, ADHD, giftedness, Tourette’s syndrome, certain mental health conditions such as anxiety disorders, etc.). We provide them and their workplaces with support that allows them to thrive professionally and deliver quality work to our clients. Our work helps Neuro Plus’s client companies become more inclusive of neurodivergence and have a meaningful social impact.
THIS RECEPTION POSITION WITH ONE OF OUR PARTNER CLIENTS IS RESERVED (PRIORITY) FOR A NEURODIVERGENT PERSON.
Job Summary
The receptionist/ employee services agent plays an essential role in the daily management of reception, access security, and smooth functioning of employee and visitor services. He/she ensures administrative coordination related to access management, internal logistics, and employee support.
Main Responsibilities
Reception Management
- Open and manage the computer console each morning and ensure proper functioning.
- Welcome all visitors, register them in the console, notify hosts when needed.
- Issue temporary access cards to visitors or employees without badges, check identity if in doubt.
- Answer phone calls, emails, and general information requests.
- Ensure cleanliness of reception areas, training rooms, restrooms, and locker rooms; coordinate with cleaning services.
Access Management and Control
- Program, activate, and deactivate access cards for employees, visitors, contractors, and VIPs via the console.
- Manage daily access badges, track returns, suspend unreturned cards.
- Manage emergency parking cards.
- Ensure security by monitoring compliance with access rules, especially for VIPs and business visitors.
Logistics and Employee Support
- Coordinate training rooms: check availability, cleanliness, setup, and closure; assist with preparation as needed.
- Manage keys for training rooms, storage, and specialized areas, ensuring their return.
- Coordinate delivery of small packages, envelopes, flowers, and food with strict access/reception procedures.
- Maintain workplace cleanliness with provided tools.
Reporting and Follow-up
- Prepare daily attendance reports, notify managers, and share information.
- Keep Excel files of access cards up to date (activations, deactivations, leaves).
- Manage weekend access programming and group/visitor pre-registrations.
Other Support
- Manage guest Wi-Fi (no password for smooth use).
- Provide basic office troubleshooting (tools, office supplies, umbrellas).
- Coordinate with security teams and report anomalies.
Your Qualities
- Professional appearance
- Good communication skills (verbal, written, active listening)
- Energy and enthusiasm
- Patience
- Bilingual (French and English, spoken and written)
- Customer service and personalized service knowledge
- Office work knowledge
We recognize that a reception or customer service role may not suit everyone—whether neurotypical or neurodivergent. The Neuro Plus team has recruited and supported more than 150 neurodivergent individuals in their jobs. We believe excluding atypical candidates from certain positions is never the best approach.
How to Apply
Neuro Plus is committed to employment equity and strongly encourages applications from women, people from diverse cultural backgrounds, people with disabilities, neurodivergent people, members of LGBTQIA2+ communities, Indigenous people, and anyone from traditionally marginalized groups.
Send your résumé to:
Bruno Wicker
Recruitment Director
Bruno.Wicker@NeuroPlus.org
If you have any questions about the position, feel free to contact Bruno Wicker.
CC:
Pierre Bissonnette
General Director
Pierre.Bissonnette@NeuroPlus.org
