Road Assist Fleet Blocker

BCAA • Part-time • Burnaby, British Columbia, Canada • C$ 54,957 - C$ 68,696.16 / year • 4w ago

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

In this position, you’ll often be the first person our Members see when they need help. As part of an amazing network of 100 Road Assist team members, you'll share your genuine passion for helping others by providing friendly and professional roadside mechanical assistance or towing services to members of BCAA and affiliated clubs.

Be the Hero on the Road: Solve Problems, Fix Cars, Make a Difference!

To support an open and transparent recruitment process within our department: Please note; we have a preferred candidate identified for this opportunity and welcome the opportunity to meet (or hear from as part of your development plan) other candidates who may be interested this role).

We are currently hiring a Road Assist Fleet Blocker (Casual) based in our Burnaby Depot location (5590 Goring Street).

As a Road Assist Fleet Blockeryou’re part of the team that responds to BCAA Members requesting roadside assistance. You play a vital role in helping keep Members and their vehicles safe while BCAA technicians address the situation.

Who you are

You’re the kind of person who pulls over when you see someone needs help. Making a difference in someone’s day makes your day too!
You’re a problem solver who loves a challenge, demonstrating strong analytical skills and good judgment.
You’re organized yet flexible to address whatever change comes your way.
You’re a teammate who loves helping others and giving to your community.
Doing things right is important to you. You care about everyone’s safety.
Shift work is no problem for you.

What you’ll do

Attend service calls on highways and local roads to support as a blocker vehicle, ensuring the safety of your fellow team members and BCAA Members.
Complete a traffic scene assessment to ensure the safety and position of vehicles, while working in close coordination with the Fleet Driver and Fleet Dispatch, and/or tow partners
Provide friendly, courteous, and professional service while maintaining BCAA’s high standard of service and safety.
Offer additional support in light service, out of gas, unlocks, and battery boost.
Shuttle vehicle, battery, parts, and equipment to support driver, member and fleet operations. You're confident navigating our cities and towns, regardless of the vehicle size, from two-seaters to 5-ton trucks.
Maintain general knowledge of BCAA’s products and services, as well as all Roadside Assistance operational policies and procedures.
Maintain care and control of BCAA equipment & documentation.

What you bring

High school diploma or related experience.
At least two years of related mechanic experience or an equivalent combination of education & experience.
A clean BC Driver License Class 5.
Bonus skills: Level 1 First Aid Training

Internal Applicants: Please note that the internal posting closes end of day on March 25, 2025 and the role is a Grade 8 position.

The salary range for this position is $54,957.00to $68,696.16 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 5%, with the opportunity to earn up to 9%.

What we offer:

The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
Career and personal development to help you grow and reach your goals.
Incentives that recognize team and individual sales and performance.
Flexible benefits to support your health and lifestyle, and wellness dollars to keep your body, mind and soul thriving.
A competitive rewards package including salary, performance bonus programs, pension plan, and more to help build your personal wealth.
Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

We’re always looking for amazing people like you. Apply today!

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

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