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Administrative Assistant - Governance & Organizational Operations

Calgary West Central Primary Care Network • Co-Op • Calgary, Alberta, Canada • 1d ago

Status: Full-time, Temporary (Expected contract end date: Aug. 7, 2026)

Vacancies: One

FTE: 1.0

Schedule: Monday - Friday, 8:30 a.m. - 4:30 p.m.

Location: 5966 Centre St. S.E., Calgary, AB

Benefits: Yes

The Calgary West Central Primary Care Network (CWC PCN) is a non-profit organization committed to a healthier future. We work alongside more than 490 family doctors to provide support for continuous health care.

As the Administrative Assistant - Governance & Organizational Operations, you’ll handle a variety of administrative requests and tasks for the Governance & Organizational Operations department. This will include document preparation, coordinating stakeholder engagement activities, and other general administrative support. You’ll also support the operation and maintenance of the CWC PCN’s Main Office facility and IT asset management.

In this hybrid position, you’ll work in-person at our office in Calgary two days per week (Monday and Friday), and three days from home (Tuesday, Wednesday, and Thursday). Some additional in-office days and changes to which days are in office may be required based on operational needs. Therefore, the successful candidate must be located within Calgary or the surrounding area (e.g., Cochrane, Airdrie, Chestermere, etc.).

This position is a temporary contract (maternity leave cover) and is expected to end on Aug. 7, 2026.

Responsibilities

Department support

Provide administrative support, including document proof reading, editing, and formatting.
Manage correspondence with both internal teams and external stakeholders.

Council and committee organization

Support corporate councils and committees, including the coordination of relevant documentation and distribution of correspondence.
Support the preparation and distribution of agenda packages and take minutes for corporate councils and committees.
Coordinate the logistics of meetings for CWC PCN advisory councils, including patients and employees.
Collaborate with team members to oversee continued compliance with Accreditation Canada standards and work with internal and external stakeholders to undertake related quality improvement initiatives.

Main Office and IT administrative support

Provide Main Office facilities and reception coverage as required.
Screen and forward incoming calls and messages.
Monitor email inboxes and respond to or forward messages as necessary.
Arrange couriers, handle incoming and outgoing mail, and drop off outgoing mail at a nearby mailbox.
Assist in issuing and retrieving CWC PCN assets from incoming or departing employees.
Maintain the physical Main Office space, ensuring a safe, clean, professional, and functional environment.
Conduct visitor and employee orientations to the facilities as needed.
Set up multipurpose rooms for meetings and events.
Act as the first point of contact for meeting room technology, office printers, and video conferencing equipment troubleshooting, set up, and service scheduling.

Education: A post-secondary diploma or certificate in business administration, office professional, or a related discipline is required. Equivalencies of education may be considered.

Experience: A minimum of one year of professional administrative experience is required. A minimum of one - two years’ experience with meeting coordination, including but not limited to preparing agendas and taking meeting minutes, is an asset. Equivalencies of experience may be considered.

Technical: Microsoft Office, including Word, Excel, Outlook, SharePoint, and Teams.

Background check: A clear Criminal Background check is required to start.

CPR: Current BLS (CPR) certificate issued by Heart & Stroke.

We have been recognized as an Alberta Top 85 Employer for 2025. Employees of the CWC PCN enjoy a competitive salary and benefits package that includes employer-paid premiums for health and dental benefits, health spending/wellness account, eligibility to contribute to our group RRSP plan and receive an employer match, flexible working options, generous vacation and personal time off allowances, education days, as well as professional development opportunities.

The CWC PCN is a leader in the provision of primary care through collaboration, innovation, and teamwork, creating healthy patients and satisfied providers.

The CWC PCN is committed to providing a physically, emotionally, and psychologically safe environment for all workers, patients, and visitors. We are also committed to promoting policies internally that ensure team members across the organization feel they belong and can perform to their best capacity in a supportive and respectful work environment.

How to apply

To apply to this position, please submit your application to the posting on the CWC PCN website. When you apply, please include the following:

Resume
Cover Letter

Due to the high volume of applications we receive, only those who apply through the CWC PCN website will be moved forward in the recruitment process. This is a necessary step as we require important information from our application form.

Our hiring practices ensure that all qualified candidates are considered and decisions are merit-based. We invite applicants of all racial and ethnic backgrounds, ancestry, religious beliefs, gender/gender identity, sexual orientation, age, family/marital status, and physical and mental disabilities.

The CWC PCN welcomes and encourages applications from persons with disabilities or those needing an accommodation based on any other protected ground. Accommodations are available on request for candidates taking part in the selection process. To request an accommodation, please email careers@cwcpcn.com.

We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

Posting will remain open until the role is filled.

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