VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.”
View more comments from our clients and their family members.
Pay Range
Pay Range
Commensurate with Experience.
We are seeking a Manager, Business Development
15-month Contract, Full-time
We are seeking a Manager, Business Development
15-month Contract, Full-time
Key Areas of Accountability:
Key Areas of Accountability:
- Contributes to the development of the SS&P department’s operating plan as it relates to projects to meet key deliverables in alignment with VHA’s vision, mission and core beliefs
- Works cross-functionally with stakeholders to promote alignment and coordination of shared priority work streams
- Builds positive working relationships with partners, and influences decision-making and adoption of change initiatives
- Develops and monitors budget as appropriate and operating plans for new and current projects
- Participates in the development of Request for Proposal/Service/Expression of Interest Proposals as appropriate
- In collaboration with VHA leaders, this role facilitates the development of a new business development strategy that will enhance the provision of current services and the development of future business opportunities that are consistent with VHA’s core purpose and strategic plan
- Leads and coordinates committee meetings at VHA as needed.
- Creates and maintains VHA’s internal, electronic business development hub on a regular basis
- Establishes and maintains a comprehensive, ongoing BD project inventory
- Identifies operational improvement opportunities by monitoring and measuring the organization’s performance in BD projects
- Strengthen processes and communications related to BD engagement with internal and external stakeholders
- Designs and implements various care delivery models to organization departments
- Provides clinical knowledge, support, and supervision for VHA staff assigned to new business development-related and integrated care initiatives
- Assists in various organization-wide quality improvement/risk management initiatives
- Functions as a member of the organization’s Manager On-Call Team, handling crisis calls from clients, families, service providers and referring/partner agencies
Contributes to the development of the SS&P department’s operating plan as it relates to projects to meet key deliverables in alignment with VHA’s vision, mission and core beliefs
Contributes to the development of the SS&P department’s operating plan as it relates to projects to meet key deliverables in alignment with VHA’s vision, mission and core beliefs
Works cross-functionally with stakeholders to promote alignment and coordination of shared priority work streams
Works cross-functionally with stakeholders to promote alignment and coordination of shared priority work streams
Builds positive working relationships with partners, and influences decision-making and adoption of change initiatives
Builds positive working relationships with partners, and influences decision-making and adoption of change initiatives
Develops and monitors budget as appropriate and operating plans for new and current projects
Develops and monitors budget as appropriate and operating plans for new and current projects
Participates in the development of Request for Proposal/Service/Expression of Interest Proposals as appropriate
Participates in the development of Request for Proposal/Service/Expression of Interest Proposals as appropriate
In collaboration with VHA leaders, this role facilitates the development of a new business development strategy that will enhance the provision of current services and the development of future business opportunities that are consistent with VHA’s core purpose and strategic plan
In collaboration with VHA leaders, this role facilitates the development of a new business development strategy that will enhance the provision of current services and the development of future business opportunities that are consistent with VHA’s core purpose and strategic plan
Leads and coordinates committee meetings at VHA as needed.
Leads and coordinates committee meetings at VHA as needed.
Creates and maintains VHA’s internal, electronic business development hub on a regular basis
Creates and maintains VHA’s internal, electronic business development hub on a regular basis
Establishes and maintains a comprehensive, ongoing BD project inventory
Establishes and maintains a comprehensive, ongoing BD project inventory
Identifies operational improvement opportunities by monitoring and measuring the organization’s performance in BD projects
Identifies operational improvement opportunities by monitoring and measuring the organization’s performance in BD projects
Strengthen processes and communications related to BD engagement with internal and external stakeholders
Strengthen processes and communications related to BD engagement with internal and external stakeholders
Designs and implements various care delivery models to organization departments
Designs and implements various care delivery models to organization departments
Provides clinical knowledge, support, and supervision for VHA staff assigned to new business development-related and integrated care initiatives
Provides clinical knowledge, support, and supervision for VHA staff assigned to new business development-related and integrated care initiatives
Assists in various organization-wide quality improvement/risk management initiatives
Assists in various organization-wide quality improvement/risk management initiatives
Functions as a member of the organization’s Manager On-Call Team, handling crisis calls from clients, families, service providers and referring/partner agencies
Functions as a member of the organization’s Manager On-Call Team, handling crisis calls from clients, families, service providers and referring/partner agencies
Key skills, experience and behaviors required for this position:
Key skills, experience and behaviors required for this position:
- Relevant university degree (Masters recommended) in related health care discipline, Health Administration or Business Administration, preferred
- Minimum of 3 years progressive leadership responsibility in change management, preferably in home and community health
- Proven project / program / strategy / change management experiences establishing and delivering complex projects related to business development and new business opportunities
- Knowledge and experience in home care, hospital, and charitable community support sectors
- Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity
- Ability to prioritize and self-direct while staying innovative and creative with sound business judgment and integrity
- Experience working with business intelligence and data
- Creates a mutually respectful, motivating, and supportive environment for open communication with colleagues
- Displays a professional, positive, results-oriented attitude and maintains enthusiasm
- Excellent verbal and written communication skills, including public speaking/presentations
- Solid influencing skills
- Excellent organizational skills and attention to both detail and the “big picture”
- Ability to work effectively with little or no supervision, minimal direction, and frequent interruptions
- Demonstrated skills in financial, human resources, and relationship management
- Demonstrated client-centered and customer-focused philosophy
- A clear commitment to equity, diversity, inclusion and anti-racism
- High degree of computer literacy, including familiarity with Microsoft Office applications; proficiency in commonly used virtual platforms and tools in healthcare (Zoom, Outlook, MS Teams, Mural)
- Must have a valid driver’s license and own vehicle
- Flexibility to travel occasionally
- Availability for on-call work
Relevant university degree (Masters recommended) in related health care discipline, Health Administration or Business Administration, preferred
Relevant university degree (Masters recommended) in related health care discipline, Health Administration or Business Administration, preferred
Minimum of 3 years progressive leadership responsibility in change management, preferably in home and community health
Minimum of 3 years progressive leadership responsibility in change management, preferably in home and community health
Proven project / program / strategy / change management experiences establishing and delivering complex projects related to business development and new business opportunities
Proven project / program / strategy / change management experiences establishing and delivering complex projects related to business development and new business opportunities
Knowledge and experience in home care, hospital, and charitable community support sectors
Knowledge and experience in home care, hospital, and charitable community support sectors
Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity
Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity
Ability to prioritize and self-direct while staying innovative and creative with sound business judgment and integrity
Ability to prioritize and self-direct while staying innovative and creative with sound business judgment and integrity
Experience working with business intelligence and data
Experience working with business intelligence and data
Creates a mutually respectful, motivating, and supportive environment for open communication with colleagues
Creates a mutually respectful, motivating, and supportive environment for open communication with colleagues
Displays a professional, positive, results-oriented attitude and maintains enthusiasm
Displays a professional, positive, results-oriented attitude and maintains enthusiasm
Excellent verbal and written communication skills, including public speaking/presentations
Excellent verbal and written communication skills, including public speaking/presentations
Solid influencing skills
Solid influencing skills
Excellent organizational skills and attention to both detail and the “big picture”
Excellent organizational skills and attention to both detail and the “big picture”
Ability to work effectively with little or no supervision, minimal direction, and frequent interruptions
Ability to work effectively with little or no supervision, minimal direction, and frequent interruptions
Demonstrated skills in financial, human resources, and relationship management
Demonstrated skills in financial, human resources, and relationship management
Demonstrated client-centered and customer-focused philosophy
Demonstrated client-centered and customer-focused philosophy
A clear commitment to equity, diversity, inclusion and anti-racism
A clear commitment to equity, diversity, inclusion and anti-racism
High degree of computer literacy, including familiarity with Microsoft Office applications; proficiency in commonly used virtual platforms and tools in healthcare (Zoom, Outlook, MS Teams, Mural)
High degree of computer literacy, including familiarity with Microsoft Office applications; proficiency in commonly used virtual platforms and tools in healthcare (Zoom, Outlook, MS Teams, Mural)
Must have a valid driver’s license and own vehicle
Must have a valid driver’s license and own vehicle
Flexibility to travel occasionally
Flexibility to travel occasionally
Availability for on-call work
Availability for on-call work
What makes VHA’s compensation unique?
What makes VHA’s compensation unique?
- Benefits and pension plan for permanent eligible employees
- Compensation for education and professional development
- VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career
- Mentorship and peer support
- Career development opportunities
- Employee and family assistance program
- Wellness resources
- Perks & discounts
- Staff & service provider events
Benefits and pension plan for permanent eligible employees
Benefits and pension plan for permanent eligible employees
Compensation for education and professional development
Compensation for education and professional development
VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career
VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career
Mentorship and peer support
Mentorship and peer support
Career development opportunities
Career development opportunities
Employee and family assistance program
Employee and family assistance program
Wellness resources
Wellness resources
Perks & discounts
Perks & discounts
Staff & service provider events
Staff & service provider events
Accommodation and VHA’s commitment to DEI
Accommodation and VHA’s commitment to DEI
At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.
How to Apply?
How to Apply?
Our online application should take about 5 to 10 minutes to complete.
VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.
Thank you to everyone who applies. We will review applications as they are received. We’ll only be contacting those selected for further discussion.
In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care.
In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care.
