Status: Full-time, Permanent
Vacancies: One
FTE: 1.0
Schedule: Monday - Friday, 8:30 a.m. - 4:30 p.m.
Location: Calgary Zone
Benefits: Yes
Salary: $75,000 - $83,000/yr
The Calgary West Central Primary Care Network (CWC PCN) is a non-profit organization committed to a healthier future. We work alongside more than 490 family doctors to provide support for continuous health care.
We are seeking a Privacy and Compliance Analyst to join our Governance & Organizational Operations team! Using your deep understanding of privacy laws, regulations, and best practices, you’ll be a crucial part of developing, maintaining, and refining the CWC PCN's Privacy Management Framework. You’ll support organizational compliance with privacy legislation by contributing to the development and implementation of privacy processes, training, and documentation, as well as supporting the preparation of Privacy Impact Assessments (PIAs), amendment letters, and related submissions to the Office of the Information and Privacy Commissioner (OIPC). In this dynamic position, you’ll collaborate to ensure compliance across all organizational privacy activities.
This is a primarily work-from-home position with some required in-person work at our Main Office, located at 5966 Centre St. S., Calgary. Therefore, the successful candidate must be located within Calgary or the surrounding area (e.g., Cochrane, Airdrie, Chestermere, etc.).
Responsibilities
Privacy program and compliance support:
- Develop, maintain, and continuously enhance the CWC PCN’s Privacy Management Framework, ensuring alignment with regulatory requirements and organizational objectives.
- Monitor relevant privacy legislation and regulations and translate updates into organizational practices.
- Develop, implement, and support organization-wide compliance with privacy policies and procedures.
- Support the preparation, review, and research for privacy and regulatory documents (e.g., Privacy Impact Assessments, Privacy Risk Assessments, Data Sharing Agreements, Incident Reports).
- Prepare submissions to the OIPC, including Privacy Impact Assessments and mandatory breach notifications.
Records retention and information management:
- Maintain and update records retention schedules in compliance with privacy legislation and internal policy.
- Ensure proper handling of access-request documentation and the management of privacy and project documentation for operational, clinical, or regulatory purposes.
- Coordinate and verify the secure and compliant destruction of records.
- Conduct periodic audits of records to support compliance and information management goals.
Privacy incidents and request management:
- Support privacy incident investigations by collecting relevant details, reviewing and validating evidence, completing risk assessments, and providing recommendations and mitigating activities.
- Provide oversight and support the continuous improvement of processes for managing privacy complaints and investigations, ensuring compliance with privacy legislation through documentation and a structured approach to resolution.
- Support accurate tracking and documentation of information access requests, ensuring they are handled according to established processes and applicable legislation including HIA and PIPA.
Education and collaboration:
- Develop and maintain clear, user-friendly materials to support privacy training, onboarding, and awareness across the organization.
- Assist with the delivery of onboarding sessions and internal education related to privacy.
Education: A post-secondary diploma or certificate in one of the following areas is required:
- Data Privacy
- Privacy Management
- Governance, Law, and Management
- Privacy, Access, and Information Management
- Other privacy legislation, records management, or similar programs
Equivalencies of education may be considered.
Experience: A minimum of four years’ experience in privacy and information management is required. One - five years’ experience in the legal field or in regulatory compliance is an asset. Equivalencies of experience may be considered.
Certifications: At least one professional certificate or designation related to privacy and information protection is required (but can be obtained within two years of employment), such as:
- Certified Information Privacy Professional/Canada (CIPP/C) through the International Association of Privacy Professionals (IAPP)
- Certified Information Privacy Manager (CIPM) through the IAPP
Technical: Microsoft Office, including Word, Excel, Outlook, SharePoint, and Teams. Electronic Medical Record (EMR) systems.
Background check: A clear Criminal Background check is required to start.
We have been recognized as an Alberta Top 85 Employer for 2025. Employees of the CWC PCN enjoy a competitive salary and benefits package that includes employer-paid premiums for health and dental benefits, health spending/wellness account, eligibility to contribute to our group RRSP plan and receive an employer match, flexible working options, generous vacation and personal time off allowances, education days, as well as professional development opportunities.
The CWC PCN is a leader in the provision of primary care through collaboration, innovation, and teamwork, creating healthy patients and satisfied providers.
The CWC PCN is committed to providing a physically, emotionally, and psychologically safe environment for all workers, patients, and visitors. We are also committed to promoting policies internally that ensure team members across the organization feel they belong and can perform to their best capacity in a supportive and respectful work environment.
How to apply
To apply to this position, please submit your application to the posting on the CWC PCN website. When you apply, please include the following:
Due to the high volume of applications we receive, only those who apply through the CWC PCN website will be moved forward in the recruitment process. This is a necessary step as we require important information from our application form.
Our hiring practices ensure that all qualified candidates are considered and decisions are merit-based. We invite applicants of all racial and ethnic backgrounds, ancestry, religious beliefs, gender/gender identity, sexual orientation, age, family/marital status, and physical and mental disabilities.
The CWC PCN welcomes and encourages applications from persons with disabilities or those needing an accommodation based on any other protected ground. Accommodations are available on request for candidates taking part in the selection process. To request an accommodation, please email careers@cwcpcn.com.
We thank all applicants for their interest; however, only shortlisted candidates will be contacted.
Posting will remain open until the role is filled.
