Direct Support Professional - Full Time

Community Living Oakville • Full-time • Oakville, Ontario, Canada • 2w ago

Community Living Oakville currently has full time opportunities in Supported Living: rotational schedule including evenings and weekends.

Direct Support Professional

Vision, Mission and Core Values

Knowledgeable of and supports:

the vision, mission and core values of CLO
the Statement of Rights and the Employee Code of Ethics
Personal Outcome Measures
Policies and Procedures

Quality of Support

Treat people supported with consideration, dignity and respect, use people first language
Understand Personal Outcome Measures, Person Centered Planning and the process to develop Individual Support Plans
Ensure each person receives a high quality of support consistent with policy and their Individual Support Plan
Understand the issues and barriers faced by people supported and work towards improving the quality of supports
Be resourceful and creative in developing and researching meaningful activities with people supported
Provide support for personal hygiene and grooming in a respectful and safe manner
Provide a variety of nutritional options based on personal and cultural choices
Ensure actions promote rights, responsibilities, independence and decision making
Consistently offer choices and avoid power struggles
Demonstrate positive role modeling and treat people age appropriately
Follow all protocols and support plans and keep informed of any changes
Adhere to all policies, including, but not limited to:
Abuse Prevention, Identification and Reporting
Medication Administration
Financial Support
Intrusive Behaviour Intervention Strategies

Communication and Teamwork

Communicate in a professional manner
Verbally report details that are easily understood by others
Prepare written material that is legible, professional, grammatically correct and objective
Use a computer to prepare reports, ISPs, emails and access AIMS and Inclusion
Share relevant information at shift change or with co-workers during a shift
Exhibit active listening skills, be attentive and responsive and ask clarifying questions
Develop a professional rapport with people supported, their families and co-workers
Contribute to a positive work environment, show respect, patience and friendliness towards others, do not engage in gossip
Actively participate in team meetings, demonstrate openness to new ideas and other points of view, support team members
Provide orientation, direction and support to new hires, students and volunteers
Remain calm and productive in stressful situations and demonstrate resilience

Accountability

Demonstrate an understanding of job role and responsibility
Take responsibility and assume consequences for own actions
Maintain confidentiality according to policy
Follow through on commitments and responsibilities within established timelines, meet deadlines
Make effective use of time at work, arrive prepared to work
Be punctual, reliable, work scheduled shifts with minimal absenteeism
Update manager and accept feedback and direction
Know the procedure for On-Call and use this support appropriately

Health and Safety/Wellness

Adhere to health and safety and wellness policies, procedures and programs
Aware of worker role and responsibilities under the OHSA
Use or wear any protective equipment, device or clothing when required
Follow all Covid-19 and Infection and Prevention Protocols
Report injuries, hazards and near misses immediately
Understand and follow WSIB process
Recognize the need to eliminate hazards for workers and people supported
Operate all equipment safely and follow safe work procedures
Know and follow the Emergency Preparedness Plan
Develop strategies for work/life balance
Complete all required training

Professional Development

Seek learning and growth opportunities
Participate in training and professional development opportunities
Knowledge of Core Competencies

Working Conditions

Work occurs in home, office environment and in the community. Must be able to safely provide support to people with Behaviour Support Plans, includes wearing personal protective equipment and applying behavioural intervention techniques. Requires a high level of sensory awareness and mental effort in listening, communicating and interacting with people supported, families, staff, health care providers and members of the community.

Must have the physical ability to provide personal care, push wheelchairs, drive and complete regular household tasks (lifting, bending, pushing, pulling). Able to accompany people and support physical activities such as swimming and walking.