Job Description
Manager, Program Development, Waste Management
Public Works, Waste Management
Status: Regular Full Time
Salary Range: $147,496-$184,370 per annum plus comprehensive benefits
Hiring Range: $147,496- $165,933 per annum
Work Mode: Hybrid *see below for more details about this work mode.
Location: 10 Peel Centre Dr., Brampton, ON
Hours of work: 35 hours per week
Reporting to the Director of Waste Management, the Manager, Program Development is responsible for developing, implementing, and evaluating waste policies, programs, and public education initiatives aligned with Regional and Provincial legislation and Council directives. This role oversees program development, staff supervision, budget management, contract oversight, and stakeholder engagement to ensure effective service delivery and community participation in waste initiatives. The Manager leads a specialized team and fosters collaboration across internal departments, municipalities, external partners, and the public.
In this role you will Manage a team of: Specialists, Advisors, Program Managers and Coordinators.
What you will do in this role:
- Hires and manages reporting staff within the section by interviewing, selecting, orienting, coaching, developing, performance managing and, if necessary, terminating reporting staff.
- Assigns and manages the performance objectives of direct reports.
- Directs section staff to ensure work is performed in accordance with departmental and divisional quality and service standards and supports diversity and inclusion within the Waste Planning section.Identifies training and development needs and initiates appropriate staff development programs.
- Provides functional direction, strategic advice and guidance in developing the sectional organizational structure.
- Organizes and delegates sectional programs and services according to planned targets, policies and priorities, and co-ordinates all workforce, equipment and resources to meet targets and deliverables.
- Provides expert recommendations and resolves escalated issues with waste policies and programs and participates in advocacy efforts to the provincial and federal governments.
- Manages internal/external partnership and stakeholder relations to promote business excellence with respect to health and safety, business intelligence, strategic planning, emergency and business continuity planning and staff development.
- Directs and motivates staff managing research and analysis projects to enhance waste policies and programs.
- Acts as a resource for Council, management and staff on waste program issues.
- Provides clear direction and a vision to the Waste Management Division with policy and program development and implementation, including assessment of long-term divisional needs as part of review and updating of the Long-Term Waste Management Strategy.
- Leads the development and implementation of the Waste Management Division’s strategic plans and leads staff through changes.
- Oversees the procurement and performance management of contracted vendors. Negotiates complex special arrangements and agreements with service vendors.
- Supports preparation and implementation of divisional, departmental and corporate priorities including green fleet strategy, business continuity plans, emergency response plans, and other priorities.
- Directs, develop, and forecasts annual operating and capital budgets for Waste Planning.
- Supports development divisional budgets.
- Advocates for and represents the Region in building partnerships with community agencies and groups, industry organizations and all levels of government.
- Responds to and resolves issues and queries raised by Council and sensitive customer inquiries escalated from reporting staff.
- Represents Waste Management on related internal, community and government committees.
- Analyzes community, industry, technical and demographic trends and recommends/develops/implements programs, policies and tactics based on findings.
- Ensures that processes, systems and resources are optimized to continuously improve productivity, cost effectiveness and service quality.
- Ensures all work is performed in accordance with the Occupational Health and Safety Act and takes appropriate action as required when hazardous work practices are identified.
- Guides research and analysis, including reviews of operational performance and develops operational strategies in accordance with the findings.
- Supports the Communications and Marketing team on divisional initiatives internally (at council) and externally (public and agencies) through written and verbal reports.
- Purchasing and signing authority required to release/order products and authorize payments.
What the role requires:
- Relevant university degree in environmental science/engineering or other relevant degree combined with a minimum 8 years of progressively responsible experience supporting the delivery of waste management or similar programs in a municipal setting with at least 5 years of leadership experience.
- Experience building employee culture and engagement, leading change and setting long-term vision for large and diverse teams in a senior leadership role
- Experience managing and resolving complex issues including major program changes, major service disruptions, implementation of large-scale contingency plans and managing expectations of all stakeholders.
- Thorough knowledge of waste management, program development and applicable legislation, regulations and standards is required.
- Demonstrated experience managing complex, multi-phase projects across a wide range of programs and services with a demonstrated ability to proactively identify problems, determine and isolate causes, and recommend/implement corrective action.
- Computer skills to access and manipulate information on a computer network. Proficiency in MS Office applications including Word, Excel, PowerPoint, Teams and Outlook.
- Written and oral communication/interpersonal skills to present information in a logical/organized manner for written reports or meeting presentations, liaise with vendors and internal/external stakeholders and staff.
- Combination of education and experience may be considered
Skills/Abilities:
- Presentation and Facilitation skills
- Proven ability to mentor, coach, engage, motivate, and influence direct and indirect reporting staff demonstrated through experience in performance management, performance measurement, staff development and program outcomes.
- Experience building employee culture and engagement, leading change and setting long-term vision for large and diverse teams in a senior leadership role. Excellent judgment and creative problem-solving skills, including consulting, negotiation, conflict resolution and leadership agility.
- Excellent judgment and creative problem-solving skills, including consulting, negotiation, conflict resolution and leadership agility.
- Demonstrated abilities in performance management to influence directly and indirectly, a team of professional, technical, administrative and front-line staff.
- Strong critical/analytical decision making and problem-solving skills with demonstrated ability to build evidence-based decisions that link to divisional objectives and priorities, moving seamlessly between operational strategy and tactical execution.
- A solid understanding of performance measurement and an ability to evaluate trends in order to provide recommended process improvement changes to enhance operational efficiencies and resource utilization.
- Effective interpersonal and communication skills to establish and maintain strong relationships with internal and external stakeholders.
- Strong presentation and written communication skills including an ability to effectively convey complex issues and concepts at various levels within the organization by exercising tact, diplomacy and business acumen to identify and respond appropriately to varying situations.
- Demonstrated administrative and financial skills, including previous experience with budget management.
- Demonstrated aptitude applying information technology tools.
- Demonstrated understanding of performance measurement and an ability to identify and evaluate trends in order to provide recommended process improvement changes to enhance operational efficiencies.
- Ability to multi-task and prioritize workload effectively.
- Previous leadership experience
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
Nice to have:
- Working knowledge of PowerBI considered an asset
Perks @ Peel and why you will love working for us:
- Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date
- Automatic enrolment into OMERS pension plan (where applicable)
- Accrue Vacation on a monthly basis (where applicable) starting at 3 weeks per annum
- 3 Paid personal days and floating holidays
- Flexible hours supporting your wellness and wellbeing (non-union)
- Annual performance review and merit increases based on performance
- Supportive leadership and a culture of respect and inclusion
- Access to tuition reimbursement (where applicable) and learning and development resources
Be bold. Think big. Join us.
In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.
It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.
Interview: Our recruitment process will include video conference technology
Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.
If this opportunity matches your qualifications and experience, please apply on-line.
About Us
Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.
We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.
Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.
Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.
Additional Information
Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca
Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.
