Disability Case Manager, Tri-Cities, British Columbia

Neil Squire • Full-time • British Columbia, Canada • C$ 57,000 - C$ 61,000 / year • 5h ago

Disability Case Manager, Tri-Cities, British Columbia

Full-Time Position: Disability Case Manager

Neil Squire Society, Port Moody/Tri-Cities Area, BC

Neil Squire Society is a Canadian national not-for-profit organization that empowers Canadians with disabilities through the use of computer-based assistive technologies, research and development, and various employment programs. Headquartered in Burnaby, BC, Neil Squire is presently hiring a Disability Case Manager for the YWCA WorkBC Program (Port Moody/Tri-Cities, BC), a project funded by the Ministry of Social Development and Poverty Reduction.

The Disability Case Manager will work with YWCA in their WorkBC Employment Services program, which includes service delivery to clients located in the Tri-Cities area. Integrated Case Management (ICM) is strongly desired.

Job Summary

Under the general supervision of the Case Manager Coordinator of the WorkBC Centre, the Case Manager is responsible for working closely with job seekers to assess service suitability, develop, and implement an Employment Action Plan. The Case Manager will support Clients in achieving their employment goals by referring them to WorkBC interventions such as Skills Training, Short Term Skills Training, Employment Workshops, Self-Employment, Job Development, Wage Subsidy, etc. The Case Manager will support Clients through employer connections to secure and maintain employment by monitoring their progress and providing job coaching.

Responsibilities:

Work with clients to achieve Labour Market or Community Attachment including addressing any client barriers, and building on client strengths through an integrated case management model
Work as part of a multi-faceted and multi-agency team to deliver a comprehensive employment program designed to meet the individual needs of all Clients including those of specialized populations
Develop and monitor Return to Work Action Plans and subsequent revisions as required in support of the long-term employment and retention success of the Client
Conducting Client Formal Needs Assessments to determine individual Client needs and match them to the appropriate suite of services and financial supports
Determining if a Disability Related Employment Needs Assessment (DRENA) and further specialized assessment are required in order to better understand individual Client barriers and assist with effective case management, employability and job retention
Assess Clients and ensure they are referred to appropriate interventions
Responsible for reporting Client progress and milestones through the Integrated Case Management (ICM) database, and ensuring the current, complete and accurate documentation of all communications with participants, the Ministry, and other relevant stakeholders
Assisting Clients in preparation of various service applications to Workshops, Training, Skills Enhancement Services, Self-Employment Services, Wage Subsidy, and/or referrals to Employment Services and other community services as necessary
Act as a champion of the program, promoting our services throughout community and networking events
Work Closely with the Quality Assurance team and the Office Manager to ensure accuracy in data entry and service delivery
Adhere to onsite Health and Safety Procedures
Other duties as assigned

Qualifications:

Candidates must have strong employment counselling skills with a minimum of 2 years of experience and the ability to work within a performance-based contract
Post-secondary degree, diploma or certificate in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, human resources management)
2 years of experience in working with persons with disabilities is an asset
Familiarity with the Integrated Case Management Database and WorkBC policy guidelines is a strong asset
Fluent in speaking and writing English and the ability to write strong Client/Service Rationales that support service referral/delivery
Up to date with the latest job search, career exploration/labour market practices
Passion for helping jobseekers achieve their goals
Strong team player & able to show initiative
Multilingual (English plus French or another language) ability to communicate effectively with Clients, both verbally and in writing is preferred
Ability to work in a flexible environment and relate well with others
Strong administrative skills and computer proficiency with specific emphasis on MS Office (Word, Excel, Outlook) and customized databases
A valid criminal record check (including working with vulnerable populations) is required

Other Requirements:

Current and satisfactory Criminal Record Check required
Able to work different shifts at WorkBC Centres in the Tri-Cities WorkBC Centres

Please note:

This is a term position until October 2026 that could lead to a permanent position.

Additional Information:

Work Schedule: Monday to Friday, 37.5 hours per week
Salary range: $57,000 – $61,000
Location: YWCA Work Centre in Tri-Cities Area
Reporting to: Case Manager Coordinator and WorkBC Operations Manager
Posting Closing Date: Immediate

Please forward a resume and cover letter indicating Disability Case Manager to the attention of Administration Manager. Email resume to:

job1812-acct@neilsquire.ca

Only shortlisted applicants will be contacted. Unfortunately, we are not able to take phone calls or emails about your application status. Thank you to all that apply.

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