For a description of key terms used on CRA job notices, go to Definitions for job seekers.
About The Job
The CRA is committed to providing an inclusive and barrier-free work environment with a diverse workforce that reflects the Canadians we serve. It starts with the hiring process. To find out more about the CRA's actions in support of Employment Equity (EE), diversity and inclusion (DI), and read testimonials from our employees and executives, please visit the following CRA web sites: Employment equity, diversity and inclusion and Our workforce testimonials - Canada.ca.
We encourage you to complete the EEDI Staffing questionnaire as part of your application if you wish to be considered for appointments using the EE and/or DI staffing requirement in this process. Also, ensure that you have provided consent in the EEDI staffing questionnaire for your EEDI information to be used for screening or selection. If you do not complete the questionnaire, you will not be considered for any appointments using the EE and/or DI staffing requirement in this process. If you decide to modify your response or fill out this questionnaire at a later date, please notify the contact listed at the bottom of this notice of job opportunity.
CRA's National Employment Equity (EE) Staffing Strategy strives to eliminate gaps for the four EE designated groups: Indigenous peoples, persons with disabilities, members of visible minorities, and women. Where an EE gap exists at the time of appointment, EE may be used as an appointment criterion for permanent and temporary appointments over six months made through this process.
What can you expect when applying for this process?
This process aims to fill various positions SP-01 and SP-02 within our various sectors of the Shawinigan National Verification and Collections Centre (NVCC).
- These positions require employees to work on-site five days a week.
Duties Include (but Are Not Limited To)
- Sorting, scanning and filing large volumes of incoming mail and documents
- Inspecting high volumes of documents and forms for accuracy and identifying errors
- Updates computer information by inputting data
To view the complete work description click on the following links :
SP01: SP0301 - General Duties Clerk
SP01 : SP0478 - Control Clerk
SP02: SP0230 - General Duty Clerk
If you cannot access the link and would like to obtain a copy of the work description, please send an email to the address at the bottom of this notice.
Language requirements: Various linguistic profiles
We invite you to complete the self-assessment tests, which will give you an indication of the level of proficiency you are likely to achieve on the official Second Language Evaluation (SLE) tests. You can find the self-assessment tests for written expression and reading comprehension at the following link: Self-Assessment Tests - Canada.ca.
The pool established from this staffing process may be used to staff similar positions.
What We Offer
- An attractive salary scale Level SP-01 from $46,904 to $51,779 Level SP-02 from $53,782 to $59,363
- Excellent social benefits
- A workplace that supports workforce diversity
To apply
SCREENING FOR PREREQUISITES STAGE
Who can apply?
Persons living in Canada and Canadian citizens and permanent residents living abroad.
Preference for appointment will be given to veterans, Canadian citizens and permanent residents.
Please note that this process will be used to staff positions on-site 5 days a week at the Shawinigan NVCC only. If you are a candidate from the general public, you will have to pay for any expenses related to your participation in this staffing process, as well as any relocation costs if you receive an offer of employment from this process.
Qualified members and former members of the Canadian Armed Forces who receive an offer of employment are not entitled to relocation costs from the CRA. They may, however, be entitled to a final relocation from the Department of National Defence.
We encourage you to submit your application as soon as possible as the closing date and time on this notice of job opportunity may change.
We may give preference to the first 250 candidates who meet the staffing requirements to apply. Additional candidates may be considered as needed. If you are considered further, we will notify you in writing of the next step in this staffing process.
Accommodations
If you require accommodations at any point in this process, we encourage you to indicate this in your questionnaire when you apply, or contact the person mentioned at the bottom of this notice. Your request will be treated confidentially.
Minimum Staffing Requirements
The CRA's minimum education standard for SP-01 and SP-02 : Successful completion of two years of secondary school or CRA-approved alternatives. *For the Quebec Region, this is equivalent to the successful completion of three years of secondary school education.
You MUST upload your proof of education in the Education section of your Candidate profile when submitting your application. Failure to do so may result in your application being rejected.
HOW TO UPLOAD YOUR EDUCATION DOCUMENTS IN THE EDUCATION SECTION OF YOUR CANDIDATE PROFILE:
- Click on "Candidate profile
- Click on "Education
- Click on "Number of attachments" for studies that match your degree/equivalence
- You should now be on the page entitled "Manage study attachments".
- Click on the "Browse" button
- Select the proof document(s) and click on "Download".
Applicants with foreign educational credentials will also be required to provide an evaluation document indicating that their studies have been deemed equivalent by a recognized Canadian institution. All costs associated with obtaining this evaluation document are the responsibility of the applicant. For more information and to obtain an evaluation document from a designated organization, visit CICIC (https://www.cicdi.ca/).
Requirements
If you are a former CRA employee and your most recent period of employment with the CRA ended under one of the following circumstances, a case-by-case review will be conducted to determine whether the reasons for your termination affect your ability to meet the staffing requirements for the positions to be staffed as part of this staffing process :
- Rejection on probation
- Termination of employment for incompetence
- Termination of employment for misconduct
Assessment
If you have a limitation that may impact your performance during an assessment, such as a test or interview, you may require an accommodation, and we encourage you to ask for it. Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with limitations can fully demonstrate their abilities. If we invite you to be assessed, we will send you more information on how to request accommodation measures throughout this staffing process.
Each request will be individually reviewed. You will be asked to provide information regarding your limitations to be reviewed by a trained assessment accommodation advisor. If needed, professional documentation may be requested to determine the appropriate accommodation measures. All information will be kept confidential.
For examples of assessment accommodations, please visit: Accommodation during an assessment as a candidate.
ASSESSMENT STAGE
Minimum staffing requirement
Essential Staffing Requirement
- Korn Ferry unsupervised internet test – entry level (KFEL-00)
Asset Staffing Requirements
- Have 6 months of experience* acquired within the last 24 months as a General Duty Clerk (SP0230) or Control Clerk (SP0478) or General Duties Clerk (SP0301) at the CRA
- Employment Equity
- Budgetary considerations
- Start Date
- Diversity and Inclusion
- Duration of appointment
- Minimize business disruption
- Experience normally associated with performing duties and functions related to the key responsibilities in one or more of the following positions: SP0230, SP0478, and/or SP0301
We may limit the number of candidates to be considered further in this staffing process by using a top-down approach to select candidates with the best results achieved on the Korn Ferry unsupervised internet test – entry level (KFEL-00)
You are expected to make yourself available for assessment when scheduled. Assessments will only be rescheduled for exceptional circumstances. The staffing board will make these decisions on a case by case basis.
Conditions of employment
- Reliability/Security : Reliability Status
- Willingness to work on evenings and/or on weekends
- Willingness to work overtime
- Willingness to work shifts or a flexible schedule (including weekends and statutory holidays)
- Willingness to take and successfully complete training
Want to know more?
We encourage you to read Important information on staffing at the CRA to find out more about staffing processes and how to apply.
CRA employees support the economic and social well-being of Canadians, and build public trust. We have high expectations, and our employees are held to the standards of conduct outlined in our Code of integrity and professional conduct and Directive on conflict of interest, gifts and hospitality, and post-employment.
Types Of Staffing Requirements
Minimum : the minimum staffing requirements indicated in this notice of job opportunity are mandatory for all positions to be staffed. The minimum staffing requirements are: education, language, performance level, security status and/or clearance and suitability.
Essential : essential staffing requirements indicated in this notice of job opportunity will be assessed and may be used to identify candidates for positions to be staffed.
Asset : asset staffing requirements indicated in this notice of job opportunity may be assessed and may be used to identify candidates for positions to be staffed. You will be notified in advance of any asset staffing requirements being assessed, at the evaluation stage, that are not listed on this notice.
Communications
Information regarding the status of your application will be communicated via the candidate profile on the CRA Careers site. We strongly encourage you to verify the email address attached to your profile and to check your messages regularly for any updates.
