For a description of key terms used on CRA job notices, go to Definitions for job seekers.
About The Job
The CRA is committed to providing an inclusive and barrier-free work environment with a diverse workforce that reflects the Canadians we serve. It starts with the hiring process. To find out more about the CRA's actions in support of Employment Equity (EE), diversity and inclusion (DI), and read testimonials from our employees and executives, please visit the following CRA web sites: Employment equity, diversity and inclusion and Our workforce testimonials - Canada.ca.
We encourage you to complete the EEDI Staffing questionnaire as part of your application if you wish to be considered for appointments using the EE and/or DI staffing requirement in this process. Also, ensure that you have provided consent in the EEDI staffing questionnaire for your EEDI information to be used for screening or selection. If you do not complete the questionnaire, you will not be considered for any appointments using the EE and/or DI staffing requirement in this process. If you decide to modify your response or fill out this questionnaire at a later date, please notify the contact listed at the bottom of this notice of job opportunity.
Employees are required to work on-site in accordance with the CRA's requirement for on-site presence. Workplace arrangements are based on the position, work location and operational requirements, and are subject to change. Specific on-site presence requirements will be shared with candidates selected for appointment. Workplace accommodations based on the duty to accommodate as well as individual exceptions may be granted depending on the circumstances and the nature of the work being performed.
PLEASE NOTE THAT MANY OF THE JOB OPPORTUNITIES ASSOCIATED WITH THIS STAFFING PROCESS REQUIRE AN ON-SITE PRESENCE 5 DAYS A WEEK OR 100% OF THE REGULAR MONTHLY WORK SCHEDULE.
MG-SPS-01, MG-SPS-02, and MG-SPS-03 DUTIES INCLUDE (but are not limited to):
- Leads, directs, facilitates and monitors the activities of the team to meet established objectives by assigning work according to resource availability, priorities and client demands.
- Administers collective agreements, staff relation issues, human resource policies and procedures and participates in the staffing process.
- Evaluates individual team member's training needs and recommends and organizes the necessary training.
- Assesses the impact on the team of changes in policy and procedures. Identifies and recommends improvements to the team's program delivery procedures. Recommends changes to internal policy and procedures and solves problems relating to processing income tax returns.
- Provides input and recommendations to the manager for the work disposal plans, budgets and long-range forecasts for the Section and informs the team accordingly.
- Resolves problems with external clients and/or their representatives and with internal clients in the Tax Centre and Tax Services Offices.
- Provides advice to team members on program policies and procedures.
- Represents the team at meetings.
Positions to be Staffed
Job Description
This staffing process applies to a variety of Sudbury Tax Centre supervisory positions responsible for T1- Individual, T2- Business, Verification and Validation, and Benefits Programs related workflows. Job descriptions may include but are not limited to:
- MG0040 MG-SPS-01Team Leader, Processing/Services
- MG0086 MG-SPS-02 Team Leader, Individual and Benefit Services
- MG0193 MG-SPS-03 Team Leader, Verification
The Associated Salary Ranges Are As Follows
- MG-SPS-01 (Salary Range – $67,133 to $86,542)
- MG-SPS-02 (Salary Range – $73,410 to $94,641)
- MG-SPS-03 (Salary Range – $78,956 to $101,787)
Language
Bilingual Imperative CBC/CBC
INTENT OF THE PROCESS
The Sudbury Tax Centre will be offering temporary appointments for a duration of up to 6 months. Shifts for these opportunities may vary between the hours of 7:00 a.m. to 11:30 p.m. in the Eastern Standard Time Zone.
As there is an immediate need to staff these positions, applications will be processed when they are received. For this reason, we encourage you to submit your application as soon as possible. Note that the closing date and time on this notice of job opportunity may change.
We may give preference to the first 200 applicants who meet the staffing requirements. Candidates will be screened against the prerequisite staffing requirements on an on-going basis. If you are considered further, we will notify you in writing of the next steps in this staffing process.
Once you accept an offer of employment, you may not be eligible for other opportunities from this staffing process until your current contract ends, to minimize business disruption. You will, however, remain in the pool(s) until they expire.
The pool(s) established from this staffing process may be used to staff similar positions.
Types Of Staffing Requirements
Minimum: the minimum staffing requirements indicated in this notice of job opportunity are mandatory for all positions to be staffed. The minimum staffing requirements are: education, language, performance level, security status and/or clearance, and suitability.
Essential: essential staffing requirements indicated in this notice of job opportunity will be assessed and may be used to identify candidates for positions to be staffed.
Asset: asset staffing requirements indicated in this notice of job opportunity may be assessed and may be used to identify candidates for positions to be staffed. You will be notified in advance of any asset staffing requirements being assessed, at the evaluation stage, that are not listed on this notice.
To apply
Persons residing within reasonable commuting distance (under 125 kilometres) of the Sudbury Tax Centre located at 1050 Notre Dame Avenue, Sudbury Ontario.
Preference for appointment will be given to veterans, Canadian citizens and permanent residents.
If you are a candidate from the general public, you will have to pay for any expenses related to your participation in this staffing process, as well as any relocation costs if you receive an offer of employment from this process.
Qualified members and former members of the Canadian Armed Forces who receive an offer of employment are not entitled to relocation costs from the CRA. They may, however, be entitled to a final relocation from the Department of National Defence.
Candidates may only submit one application. Subsequent applications will not be considered.
Education
Essential staffing requirements
Minimum Education Required For MG-SPS-01 And MG-SPS-02 Positions
- Successful completion of a secondary school diploma
MG-SPS-03 (MG0193) - This Position Requires Additional Educational Requirements
- Successful completion of a secondary school diploma AND
- Successful completion of the following courses or field of studies from a recognized postsecondary institution or from a recognized professional accounting association:
- SP Group II - Chartered Professional Accountant (CPA) Intermediate Financial Reporting 2 or FA3 or Intermediate Financial Accounting 2 or Intermediate Accounting 2.
You MUST upload your education credentials and proof of your education credentials in the Education Section of your candidate profile and submit all required documents at the time you submit your application. Failure to do so may result in your application not being considered further.
Candidates are responsible to ensure that clear and legible electronic copies of their education credentials are uploaded as attachments into the education factor(s) in the education section of their candidate profile. Failure to do so at the time you submit your application, may result in your application not being given further consideration.
If you possess education above the secondary school level, please upload your highest credential.
For more information on how to upload your Education document(s) to your candidate profile, please click the following link- How to add your education to your candidate profile
If you require further assistance with uploading your education documents, please email the staffing board at 62540320EXTSudburyMG-62540320EXTMGSudbury@cra-arc.gc.ca.
Foreign Education Credentials And Designations
Please note: If you have education credentials or designations completed outside of Canada, please review the following link for additional documentation requirements: Foreign education credentials and designations.
If you have foreign education credentials, you must have your education credentials confirmed by a recognized credential assessment service and provide proof of Canadian equivalency to the staffing board. For more information, visit the Canadian Information Centre for International Credentials. If you have a foreign accounting designation, you must have your designation confirmed by the Chartered Professional Accountants Canada (CPA). Any applicable fees are your responsibility.
When submitting your application, please review the Education questionnaire for further details.
Please Note: Your name in your candidate profile of the Integrated Staffing System (ISS) should match the name on your government issued photo ID and your education credentials. If it does not, please correct your name in your candidate profile by logging in to the Careers website or contact the staffing board with any questions/concerns. If your education credentials show a different or former name, please provide proof of legal name change. Failure to upload and/or to provide supporting document(s) will result in your application not being considered further.
Any applicable fees are your responsibility.
Experience
A minimum of three (3) consecutive months of experience within the last twelve (12) months leading the work of others as a supervisor, manager, or as a subject matter expert in an employment setting.
This experience must have included at least one (1) of the following responsibilities:
- assigning, coordinating, or organizing work activities;
- providing guidance, coaching, training, or direction to others;
- monitoring progress and evaluating results against established objectives;
- resolving issues, addressing concerns, or supporting decision-making;
- managing resources, schedules, workloads, or competing priorities; and/or
- contributing to the achievement of operational, service delivery, project, or organizational objectives.
Experience must have been obtained at the time of application.References will be required to validate the essential experience.
You are encouraged to submit your online application, education credentials and all required documents as soon as possible. Applications will be screened against staffing requirements mentioned above on an on-going basis. If you meet these staffing requirements, you may be invited to an assessment.
Assessment
If you have a limitation that may impact your performance during an assessment, such as a test or interview, you may require an accommodation, and we encourage you to ask for it. Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with limitations can fully demonstrate their abilities. If we invite you to be assessed, we will send you more information on how to request accommodation measures throughout this staffing process.
Each request will be individually reviewed. You will be asked to provide information regarding your limitations to be reviewed by a trained assessment accommodation advisor. If needed, professional documentation may be requested to determine the appropriate accommodation measures. All information will be kept confidential.
For examples of assessment accommodations, please visit: Accommodation during an assessment as a candidate.
To be eligible, you must meet the following requirements.
- Second Language Evaluation (CBC/CBC) for Bilingual Imperative positions.
- If you have valid SLE results that do not appear in your Candidate Profile, please upload and attach the documents to your application
- Suitability
- If you are a former CRA employee whose most recent period of CRA employment ended due to one of the following ways, a case-by-case review will be conducted to determine if the reason(s) for your end of CRA employment impacts your ability to meet the Suitability requirement for the position(s) being staffed through this staffing process:
- Rejection on probation
- Termination of employment for incompetence
- Termination of employment for misconduct
- Performance validation, if required
Essential Staffing Requirements
- Second Language Evaluation
Asset Staffing Requirements
- Availability throughout the duration of a temporary appointment
- Qualifications
- Specific experience
- Budgetary considerations
- Duration of appointment
- Start date
- Minimize business disruption
- Employment Equity
We may limit the number of candidates to be considered further in this staffing process by using a top-down approach to select candidates with the best results achieved on assessment(s).
Conditions of employment
- Reliability and Security: Reliability Status
- Candidates who have lived outside of Canada continuously for 6 months or longer in the last 5 years must provide a Certificate of Good Conduct (police clearance certificate) from the other country. Candidates are advised to request this as soon as possible. Information on how to obtain a police clearance certificate can be found on Citizenship and Immigration Canada's website.
- Physically work from the Sudbury Tax Centre located at 1050 Notre Dame Avenue, Sudbury Ontario
- Willingness and ability to work dayshift and/or evening shift (between the hours of 7:00 a.m. and 11:30 p.m. in the Eastern Time Zone) or a flexible schedule (including weekends and statutory holidays)
- Willingness to be part of a flexible workload team
Want to know more?
We encourage you to read Important information on staffing at the CRA to find out more about staffing processes and how to apply.
CRA employees support the economic and social well-being of Canadians, and build public trust. We have high expectations, and our employees are held to the standards of conduct outlined in our Code of integrity and professional conduct and Directive on conflict of interest, gifts and hospitality, and post-employment.
