For a description of key terms used on CRA job notices, go to Definitions for job seekers.
About The Job
The CRA is committed to providing an inclusive and barrier-free work environment with a diverse workforce that reflects the Canadians we serve. It starts with the hiring process. To find out more about the CRA's actions in support of Employment Equity (EE), diversity and inclusion (DI), and read testimonials from our employees and executives, please visit the following CRA web sites: Employment equity, diversity and inclusion and Our workforce testimonials - Canada.ca.
We encourage you to complete the EEDI Staffing questionnaire as part of your application if you wish to be considered for appointments using the EE and/or DI staffing requirement in this process. Also, ensure that you have provided consent in the EEDI staffing questionnaire for your EEDI information to be used for screening or selection. If you do not complete the questionnaire, you will not be considered for any appointments using the EE and/or DI staffing requirement in this process. If you decide to modify your response or fill out this questionnaire at a later date, please notify the contact listed at the bottom of this notice of job opportunity.
CRA's National EE Staffing Strategy strives to eliminate gaps for the four EE designated groups: Indigenous peoples, persons with disabilities, members of visible minorities, and women. Where an EE gap exists at the time of appointment, EE may be used as an appointment criterion for permanent and temporary appointments over six months made through this process.
Employees are required to work on-site at a CRA-approved location a minimum of three days per week or 60% of their regular monthly work schedule. Individual exceptions may be granted based on individual circumstances and the nature of the work being performed.
MANY JOB OPPORTUNITIES REQUIRE AN ON-SITE PRESENCE 5 DAYS A WEEK OR 100% OF THE REGULAR MONTHLY WORK SCHEDULE.
Come work for the CRA, one of the Top 100 Employers in Canada!
The CRA strives to offer employees a variety of flexible work arrangements to help them achieve work-life balance.
This staffing process is intended to staff positions at the following job levels:
- SP01 (Salary Range – $46,904 to $51,779)
- English Essential
- SP02 (Salary Range – $53,782 to $59,363)
- English Essential
- SP03 (Salary Range – $59,623 to $65,813)
- Bilingual Imperative
- English Essential
- SP04 (Salary Range – $65,389 to $73,595)
- Bilingual Imperative
- English Essential
Language
Bilingual Imperative BBB/BBB, BBC/BBC, and/or CBC/CBC, English Essential
DUTIES INCLUDE (but Are Not Limited To)
For SP01 and SP02 Opportunities:
- Sorting, scanning and filing large volumes of incoming mail and documents
- Inspecting high volumes of documents and forms for accuracy and identifying errors
For SP03 And SP04 Opportunities
- Reviewing and inspecting populated forms and documents that may require corrective action
- Identifying and escalating issues when necessary, and conducting research through internal and external sources to resolve issues
- Some jobs require working in an environment where difficult conversations with clients may occur in daily interactions.
A complete work description can be provided upon request.
INTENT OF THE PROCESS
Short term contract positions located at 1050 Notre Dame Avenue, Sudbury, Ontario will primarily be staffed with a duration up to 6 months. Shifts for these opportunities may vary between the hours of 7:00 a.m. to 11:30 p.m. in the Eastern Standard Time Zone. No permanent offers will be made from this staffing process.
The pool established from this staffing process may be used to staff similar positions.
As there is an immediate need to staff these positions, applications will be processed when they are received. For this reason, we encourage you to submit your application as soon as possible. Note that the closing date and time on this notice of job opportunity may change.
We may give preference to the first 200 applicants who meet the staffing requirements. Candidates will be screened against the prerequisite staffing requirements on an on-going basis. If you are considered further, we will notify you in writing of the next steps in this staffing process.
Assessments will take place in waves, and you may be placed in a pool and appointed accordingly. Additional candidates may be considered as needed. If you are considered further, we will notify you in writing of the next step in this staffing process.
Once you accept an offer of employment, you may not be eligible for other opportunities from this staffing process until your current contract ends, to minimize business disruption. You will, however, remain in the pool(s) until they expire.
Types Of Staffing Requirements
Minimum : the minimum staffing requirements indicated in this notice of job opportunity are mandatory for all positions to be staffed. The minimum staffing requirements are: education, language, performance level, security status and/or clearance and suitability.
Essential: essential staffing requirements indicated in this notice of job opportunity will be assessed and may be used to identify candidates for positions to be staffed.
Asset: asset staffing requirements indicated in this notice of job opportunity may be assessed and may be used to identify candidates for positions to be staffed. You will be notified in advance of any asset staffing requirements being assessed, at the evaluation stage, that are not listed on this notice.
To apply
Who Can Apply
Persons residing within reasonable commuting distance (under 125 kilometres) of the Sudbury Tax Centre located at 1050 Notre Dame Avenue, Sudbury Ontario.
Preference for appointment will be given to veterans, Canadian citizens and permanent residents.
If you are a candidate from the general public, you will have to pay for any expenses related to your participation in this staffing process, as well as any relocation costs if you receive an offer of employment from this process.
Qualified members and former members of the Canadian Armed Forces who receive an offer of employment are not entitled to relocation costs from the CRA. They may, however, be entitled to a final relocation from the Department of National Defence.
Please note that this process will be used to staff positions at the Sudbury Tax Centre located at 1050 Notre Dame Avenue. Many of the job opportunities will require an on-site presence 5 days a week. Further information will be provided if you are selected for the position.
Candidates may only submit one application. Subsequent applications will not be considered.
Essential Staffing Requirements
EDUCATION
Minimum Education Required For SP01, SP02, And SP03 Positions
- Successful completion of two years of secondary school
Minimum Education Required For SP04 Positions
- Successful completion of a secondary school diploma
You MUST upload your education credentials and proof of your education credentials in the Education Section of your candidate profile and submit all required documents at the time you submit your application. Failure to do so may result in your application not being considered further.
Proof of education
Candidates are responsible to ensure that clear and legible electronic copies of their education credentials are uploaded as attachments into the education factor(s) in the education section of their candidate profile. Failure to do so at the time you submit your application, may result in your application not being given further consideration.
For more information on how to upload your Education document(s) to your candidate profile, please click the following link- How to add your education to your candidate profile
If you possess education above the secondary school level, please upload your highest credential.
Foreign Education Credentials And Designations
Please note: If you have education credentials or designations completed outside of Canada, please review the following link for additional documentation requirements: Foreign education credentials and designations.
If you have foreign education credentials, you must have your education credentials confirmed by a recognized credential assessment service and provide proof of Canadian equivalency to the staffing board. For more information, visit the Canadian Information Centre for International Credentials. Any applicable fees are your responsibility.
When submitting your application, please review the Education questionnaire for further details.
Note: Your name in your candidate profile of the Integrated Staffing System (ISS) should match the name on your government issued photo ID and your education credentials. If it does not, please correct your name in your candidate profile by logging in to the Careers website or contact the staffing board with any questions/concerns. If your education credentials show a different or former name, please provide proof of legal name change. Failure to upload and/or to provide supporting document(s) will result in your application not being considered further.
Experience
No prior experience is required for the above-noted opportunities.
Assessment
If you have a limitation that may impact your performance during an assessment, such as a test or interview, you may require an accommodation, and we encourage you to ask for it. Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with limitations can fully demonstrate their abilities. If we invite you to be assessed, we will send you more information on how to request accommodation measures throughout this staffing process.
Each request will be individually reviewed. You will be asked to provide information regarding your limitations to be reviewed by a trained assessment accommodation advisor. If needed, professional documentation may be requested to determine the appropriate accommodation measures. All information will be kept confidential.
For examples of assessment accommodations, please visit: Accommodation during an assessment as a candidate.
Minimum And Essential
The minimum and essential staffing requirements indicated below will be assessed during the process and may be used to identify candidates for positions.
- Second Language Evaluation (BBB/BBB and/or BBC/BBC and/or CBC/CBC) for Bilingual Imperative positions.
- Performance Validation
- SUITABILITY
- If you are a former CRA employee whose most recent period of CRA employment ended due to one of the following ways, a case-by-case review will be conducted to determine if the reason(s) for your end of CRA employment impacts your ability to meet the Suitability requirement for the position(s) being staffed through this staffing process:
- Rejection on probation
- Termination of employment for incompetence
- Termination of employment for misconduct
- Taxation Centre Clerical Test (TCCT) Version C2 B202
We may limit the number of candidates to be considered further in this staffing process by using a top-down approach to select candidates with the best results achieved on the (Taxation Centre Clerical Test (TCCT) Version C2 B202).
You are expected to make yourself available for assessment when scheduled. Assessments will only be rescheduled for exceptional circumstances. The staffing board will make these decisions on a case-by-case basis.
The Taxation Centre Clerical Test (TCCT) Version C2 B202 may only be completed one time for this staffing process. Candidates who complete the assessment will not be eligible for a retest or reassessment at any time, even after the retest period. If you have existing TCCT results, please ensure you upload a copy to the Documents section in your Candidate Profile and then attach them to this job application.
Assessments will be conducted in Sudbury, Ontario. If you are a candidate from the general public, you will have to pay for any expenses related to your participation in this staffing process.
Asset Staffing Requirements
Asset staffing requirements may also be assessed during the staffing process and may be used to identify candidates for positions. Please note that the list of assets below is not exhaustive. You will be notified in advance of any asset requirements to be evaluated/used.
- Qualifications
- Specific Experience
- Additional Education/Training
- Budgetary Considerations
- Duration of Appointment
- Start Date
- Minimize Business Disruption
- Employment Equity
- Accounting Education (Various SP04 positions)
Conditions Of Employment
- Reliability/Security - Reliability Status
- Candidates who have lived outside of Canada continuously for 6 months or longer in the last 5 years must provide a Certificate of Good Conduct (police clearance certificate) from the other country. Candidates are advised to request this as soon as possible. Information on how to obtain a police clearance certificate can be found on Citizenship and Immigration Canada's web site.
- Physically work from the Sudbury Tax Centre located at 1050 Notre Dame Avenue, Sudbury Ontario
- Willingness and ability to work dayshift and/or evening shift (between the hours of 7:00 a.m. and 11:30 p.m. in the Eastern Time Zone) or a flexible schedule (including weekends and statutory holidays)
- Willingness to be part of a flexible workload team
- Willingness to take and successfully complete training
Want to know more?
We encourage you to read Important information on staffing at the CRA to find out more about staffing processes and how to apply.
CRA employees support the economic and social well-being of Canadians, and build public trust. We have high expectations, and our employees are held to the standards of conduct outlined in our Code of integrity and professional conduct and Directive on conflict of interest, gifts and hospitality, and post-employment.
Information regarding the status of your application will be communicated via the candidate profile on the CRA Careers site. We strongly encourage you to verify the email address attached to your profile and to check your messages (including both your email inbox and junk mail) regularly for any updates.
