Closing Date (MM/DD/YYYY):
03/20/2026
Worker Type:
Casual
Language(s) Required:
English
Term Duration (in months):
Why FCC?
At FCC, we’re proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.
Here’s what you can expect when you join our team:
- Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs
- Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world
- Growth: Learning and development opportunities to help you thrive
- Hybrid work options
Here’s what you can expect when you join our team:
Competitive total rewards packages: Market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs
Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world
Growth: Learning and development opportunities to help you thrive
Hybrid work options
Howyou’llmake an impact
As aCustomer Service Assistant,you’llbe the first point of contact for customers and play a key role inoffice operationsandtheoverall customer experience.With your strong organization skills,you’llkeepaccuratedocumentation,maintainofficesystems,and support theeffectivedaily functioning of the district or field office.
You’llwork closely with Relationship Managers, Customer ServiceManagers,and district staff to deliver outstanding service and keepoffice operations running smoothly.
If you love building relationships, solving problems, and delivering excellent service,thiscould be therolefor you.
Whatyou’lldo
- Provide friendly, professional customer service by greeting visitors, handling reception, and responding to inquiries in person and by phone
- Manage office and administrative tasks,including preparing documentationandcorrespondence,maintainingfiling systems, and updating customer records
- Process mail, payments, and daily banking, ensuring accuracy andtimelyhandling of customer transactions
- Coordinate office operations by ordering supplies, generatingreportsandsupporting district events
- Proactively coordinateoffice needs to resolve issues before theyimpactoperations
Whatyou’llbring to the team
Requiredqualifications:
- A certificate in office administration or at least one year of related experience(or an equivalent combination of education and experience)
- General knowledge of administrative processes
- Working knowledge of common software applications,including Microsoft 365,and comfort with computer-based tasks
- Customer service experience, ideally in a financial,law,agriculturalor advisory setting
- Bilingualism (English and French)
Not sure you meet every requirement? We encourage you to apply anyway.
You belong here
At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.
We encourage qualified applicants to apply, including members of these four employment equity groups:
• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women
Accessibility and accommodations
To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: TalentSupplyRecherch@fcc-fac.ca. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.
