Personal Support Worker (2025-517-CC)

WoodGreen Community Services • Full-time • Toronto, Ontario, Canada • from C$ 23.21 / hour • 16h ago

Competition: (2025-517-CC)Personal Support Worker (2025-517-CC)Employment Type:PSW Hourly, Bargaining Unit (1 Vacancy)Work Hours:10-35 hours/week (primarily Mon - Fri 8am to 4pm, may extend to evening and weekend if needed)Work Setting:

Salary:Onsite

$23.21/hourApplication Deadline:April 6, 2026, by 11:59 pmWho We Are

WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities. A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.

Visit www.woodgreen.org to learn more about who we are and to review our Equity Statement.

We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.

Program Overview – Assisted Living Services, Community Care

The Community Care Unit provides a holistic approach to care at home for seniors and caregivers who are vulnerable, at risk and/or marginalized. The unit provides a wide range of programs such as Assisted Living Services, Home & Cluster Care, Social Work, Meals-on-Wheels, Adult Day programs, and transportation, which enable seniors to be as independent as possible in their homes. The unit also provides a variety of socio-recreational/wellness programs which enhance the quality of life and promote the health of the older adult.

What You Will Do

Practice a client-centered and culturally competent approach to ensuring high quality personal care for clients.
Assist clients with activities of daily living including feeding, transfers, bathing, skin care, oral hygiene, toileting, and continence care.
Assist clients with instrumental activities of daily living including light housekeeping duties, laundry, meal preparation, and bulk shopping.
Perform non-controlled acts assigned by the Supervisor, which have been taught by a Regulated Health Professional (or Supervisor), and in accordance with the Unit’s policy.
Perform controlled acts which have been delegated by a Regulated Health Professional, and in accordance with the Unit’s policy.
Provide medication assistance or reminders in accordance with the Unit’s Medication Assistance Policy.
Continuously observe clients and their environments, and report and document unsafe conditions and behavioural, physical, mental and/or cognitive changes to the Supervisor.
Complete and maintain progress notes in client profile binder and the communication log.
Communicate and collaborate with caregivers/stakeholders to determine preferred approaches to care.
Respond professionally to responsive behaviours; if unable to deal with behaviours successfully, report to Supervisor and work with various professional and resource persons as required to support the client.
Apply proper food handling practices in accordance with the Unit’s policy.
Ensure there are sufficient program supplies, forms and equipment available; report to Supervisor when supplies are low.
Ensure the anti-racism objectives and community development principles of the organization are achieved within the program

What You Bring to the Team

Personal Support Worker Certificate and NACC Certificate (if applicable).
Experience providing personal care to frail seniors and/or disabled adults.
Ability to speak both Mandarin and Cantonese fluently.
Food Handling Certificate is an asset.

What Will Set You Apart

Understanding of how to work with clients to ensure their ADLs and iADLs are met.
Good communication skills: verbal, written, listening, and reporting.
Able to work effectively within a team.
Able to be flexible and demonstrate good judgment in assessing clients’ needs.
Knowledge of behavioral management techniques and approaches.
Knowledge of gerontology issues, health care, and social service systems.
Food safety handling skills.
Skills in keeping personal and program environment hygiene.
Able to do frequent light to moderate lifting, walking, bending, stretching and pulling.
Able to work in a second-hand smoke/pet environment.
First Aid and CPR certification is considered an asset.
Available to work occasional statutory holidays.

Why You’ll Want to Work With Us

At WoodGreen you will be part of an incredible team that does amazing things for our community.

We offer:

Benefits: Health/dental/wellness benefits and group RRSP/Pension programs, for eligible employees
Growth: In-house training & development programs and professional development opportunities
Rewards: Peer and organizational recognition and awards
Flexibility: Hybrid working models, where applicable
Diversity: Commitment to creating an inclusive organization that embraces diversity and belonging
Community: Meaningful work in support of our communities

To Apply

Go to the WoodGreen Careers page at https://www.woodgreen.org/about-us/careers/ and click on the position(s) that you are interested in to submit your cover letter and resume and to answer a short questionnaire.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

This public job posting uses AI-powered tools to screen, assess, or select applicants.

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