For a description of key terms used on CRA job notices, go to Definitions for job seekers.
About The Job
The CRA is committed to providing an inclusive and barrier-free work environment with a diverse workforce that reflects the Canadians we serve. It starts with the hiring process. To find out more about the CRA's actions in support of Employment Equity (EE), diversity and inclusion (DI), and read testimonials from our employees and executives, please visit the following CRA web sites: Employment equity, diversity and inclusion and Our workforce testimonials - Canada.ca.
We encourage you to complete the EEDI Staffing questionnaire as part of your application if you wish to be considered for appointments using the EE and/or DI staffing requirement in this process. Also, ensure that you have provided consent in the EEDI staffing questionnaire for your EEDI information to be used for screening or selection. If you do not complete the questionnaire, you will not be considered for any appointments using the EE and/or DI staffing requirement in this process. If you decide to modify your response or fill out this questionnaire at a later date, please notify the contact listed at the bottom of this notice of job opportunity.
CRA's National EE Staffing Strategy strives to eliminate gaps for the four EE designated groups: Indigenous peoples, persons with disabilities, members of visible minorities, and women. Where an EE gap exists at the time of appointment, EE may be used as an appointment criterion for permanent and temporary appointments over six months made through this process.
Come work for the CRA, one of Canada's top employers!
We Offer:
- An inclusive environment where diversity is valued and celebrated;
- Competitive salaries and benefits such as supplemental health insurance, dental care, and a pension plan;
- Leave allowances to support various stages of life including vacation allowances; family-related leave; sick leave; and maternity and parental top-up benefits.
The job duties and activities will vary depending on the position. Some examples include, but are not limited to:
SP-01 OPPORTUNITIES (Salary Range $46,904- $51,779) :
- General Duties Clerk
- Electronic Data Capture Operator
Key Activities Include:
- Receive, sort, prepare and distribute mail in accordance with established procedures
- Screen, file, retrieve, and update taxpayer or benefit recipient records
- Key and electronically capture data, verify and correct information, and provide support using approved systems and equipment
- Work in a volume‑driven, deadline‑oriented environment
- Handle sensitive/confidential taxpayer information
SP-02 OPPORUNITIES (Salary Range $53,782- $59,363):
- Administrative Support Clerk
- Specialty Services Clerk
- Examiner and Document Processing Clerk
- Imaging Technology Clerk
- Machine & Peripheral Equipment Tender
Key Activities Include:
- Review and process tax returns, forms, correspondence, and supporting documentation to ensure accuracy and completeness
- Take appropriate action to complete assessments or reassessments, and processes related accounting or refund activities
- Respond to written and verbal enquiries from taxpayers, representatives, and internal clients
- Use electronic systems and tools to enter data, identify anomalies, perform quality control, and support operational requirement
- Assist with operation of machine and peripheral equipment such as high‑speed printers, scanners, folding machines, and mail‑processing equipment
Refer to the job titles above. If you would like a copy of the work descriptions please contact the email listed at the bottom of the notice.
Important Information About This Position:
Successful candidates are expected to reside within reasonable commuting distance (124 kilometres or less) from the following CRA location:
- Summerside, Prince Edward Island
It is important to note that successful candidates for these positions will be required to physically work on-site at the locations indicated above. Virtual reporting opportunities are not available, at this time.
Intent of the process
This process aims to fill various SP-01 and SP-02 positions at the Summerside Tax Centre. When you apply to this staffing process, you are not applying for a specific job, but to an inventory for future vacancies. We encourage you to submit your application as soon as possible. We may give preference to the first 100 candidates who meet the staffing requirements. If you are considered further, we will notify you in writing of the next steps.
We may create separate lists of qualified candidates based on specific staffing requirements which may be used to staff current and future vacancies as well as similar positions.
To apply
The CRA is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are unable to apply online or need to be accommodated during any phase of the process, please contact us. All information received in relation to the accommodation will be kept confidential.
Who Can Apply
Any individual residing in Canada, and Canadian citizens and permanent residents residing abroad, and eligible veterans and Canadian Armed Forces members, and individuals with preferred status who live or work less than 40km from the position(s) being staffed.
- Preference for appointment will be given to veterans first, followed by Canadian citizens and permanent residents.
- Please note that this process will be used to staff positions in Summerside, PE only.
- If you are a candidate from the general public, you will have to pay for any expenses related to your participation in this staffing process, as well as any relocation costs if you receive an offer of employment.
- Qualified members and former members of the Canadian Armed Forces who receive an offer of employment are not entitled to relocation costs from the CRA. They may, however, be entitled to a final relocation from the Department of National Defence.
Minimum Staffing Requirements
To be eligible, you must meet the following requirements
Education:
Successful completion of a secondary school diploma or an acceptable combination of education, training and/or experience.
Foreign Education Credentials And Designations:
Please note: If you have foreign education credentials, you must have your education credentials confirmed by a recognized credential assessment service and provide proof of Canadian equivalency to the staffing board. For more information, visit the Canadian Information Centre for International Credentials.
Any applicable fees are your responsibility.
Proof of Education
You MUST upload clear and legible electronic copies of your education credentials as attachments in the Education Section of your candidate profile. Failure to do so by the close of this notice of job opportunity may result in your application not being given further consideration.
Experience:
Essential Staffing Requirements
No Experience Required
Note: While previous experience is not required, preference may be given to candidates who have specific experience related to the position being staffed. For this purpose, you must attach your resume. Please clearly outline your work history and experience including any experience in one or more of the following areas:
- Providing general administrative support services such as managing mailboxes, sorting mail, multi-tasking, creating reports.
- Using computer technologies including but not limited to: Microsoft Office software or equivalent (Microsoft Excel, Outlook, Word), PDFs, scanners, fax machines, printers, Internet search engines.
- Keying and electronically capturing data.
Required: **Upload your Resume into the Documents section of your Candidate Profile and attach it to your application via Step 3 of the Application Process prior to clicking "Submit Application".
Assessment
If you have a limitation that may impact your performance during an assessment, such as a test or interview, you may require an accommodation, and we encourage you to ask for it. Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with limitations can fully demonstrate their abilities. If we invite you to be assessed, we will send you more information on how to request accommodation measures throughout this staffing process.
Each request will be individually reviewed. You will be asked to provide information regarding your limitations to be reviewed by a trained assessment accommodation advisor. If needed, professional documentation may be requested to determine the appropriate accommodation measures. All information will be kept confidential.
For examples of assessment accommodations, please visit: Accommodation during an assessment as a candidate.
Minimum And Essential Staffing Requirements
The minimum and essential staffing requirements indicated below will be assessed during the process and may be used to identify candidates for positions.
Minimum Staffing Requirements :
- Performance Validation, if required
- Language Requirements : English essential, Bilingual Imperative (BBC/ BBC)
- Suitability*
- If you are a former CRA employee whose most recent period of CRA employment ended due to one of the following ways, a case-by-case review will be conducted to determine if the reason(s) for your end of CRA employment impacts your ability to meet the Suitability requirement for the position(s) being staffed through this staffing process:
- Rejection on probation
- Termination of employment for incompetence
- Termination of employment for misconduct
Essential Staffing Requirements :
- Cognitive Ability and Behavioural Competencies : Korn Ferry Unsupervised Internet Test
Asset Staffing Requirements:
Asset staffing requirements may also be assessed during the staffing process and may be used to identify candidates for positions. You will be notified in advance of any asset requirements to be evaluated.
- Ability to perform clerical tasks & data entry:
- EPSI – Alphanumerical Data Entry Test (specific to positions that require data entry)
- Specific Experience :
- This information will be obtained from your Resume and the Experience questionnaire required for your application
- Organizational and Multitasking skills
- Effective Interpersonal Skills
- Qualifications
- Knowledge
- Additional education or training
- Employment Equity
- Start Date
We may limit the number of candidates to be considered further in this staffing process by using a top-down approach to select candidates with the best results achieved on assessments conducted within this process.
Conditions of employment
- Reliability and Security: Reliability Status
- Willingness to take and successfully complete training
- Willingness to adhere to scheduled shift
- Willingness to work overtime
- Willingness to work on evenings and/or on weekends
- Capacity to regularly lift objects weighing up to 10 kg
- Willingness to work shifts or a flexible schedule (including weekends and statutory holidays)
Further conditions of employment may be determined at the time of appointment.
Want to know more?
We encourage you to read Important information on staffing at the CRA to find out more about staffing processes and how to apply.
CRA employees support the economic and social well-being of Canadians, and build public trust. We have high expectations, and our employees are held to the standards of conduct outlined in our Code of integrity and professional conduct and Directive on conflict of interest, gifts and hospitality, and post-employment.
Information regarding the status of your application will be communicated via the candidate profile on the CRA Careers site. We strongly encourage you to verify the email address attached to your profile and to check your messages regularly for any updates.
Plan ahead!Collecting required security screening documents can take time, we recommend starting this process early. More information available at:
Applying for Government of Canada jobs: after you apply - Canada.ca
