Manager, International Operations

Red River College Polytechnic • Full-time • Winnipeg, Manitoba, Canada • C$ 58,172 - C$ 82,035 / year • 19h ago

About US

RRC Polytech is Manitoba’s largest institute of applied learning and research, with more than 150 full- and part-time degrees, diploma and certificate options. Through hands-on and online learning opportunities and state-of-the-art instruction, we prepare our students to become leaders in their fields – while also ensuring they can meet changing industry demands and contribute to the province’s economic growth.

Accessibility and Accommodations

RRC Polytech is committed to accessible employment and to ensuring that our hiring processes are barrier free. If you require information in an alternate format, or if you require an accommodation to participate in the hiring process, please contact peopleservices@rrc.ca.

Manager, International Operations

Centre for International Education & Global Partnerships

POSITION TYPE: Full-Time Position Available

POSITION LOCATION: Notre Dame Campus (Winnipeg, MB) Hybrid**

** RRC Polytech reserves the right to modify work arrangements in alignment with operational and organizational needs.

EMPLOYEE GROUP: Union (MGEU)

For the purposes of this job posting, internal applicants and applicants from MITT will be given preference over external applicants.

At RRC Polytech we aspire to have a workforce that is representative of the diversity within our communities. For this hiring process, a preference hiring practice will be applied. Consideration will be given to applicants who self-identify within their application as one or more of the following equity-deserving group(s): Women, Indigenous Peoples, Persons with Disabilities, Racialized Persons, Persons of the 2SLGBTQlA+ Community. For more information about our hiring practices, please visit: www.rrc.ca/hr/work/hiring-process/.

Employment support is available to candidates who self-identify as Indigenous (First Nations, Métis, or Inuit) seeking employment at Red River College Polytechnic. For guidance on the application process, interview preparation, or to discuss accommodation needs, applicants are invited to contact our Indigenous Recruitment Consultant at Indigenoustalent@rrc.ca.

TALENT POOL: This competition may be used to establish a 12-month talent pool of qualified candidates for future vacancies. Even if you do not meet all of the listed qualifications, we encourage you to apply.

ABOUT THE TEAM

RRC Polytech’s Centre for International Education and Global Partnerships is a dedicated, high‑performing team committed to supporting international students as they transition to life in Canada and pursue their academic goals. We provide comprehensive services that guide students from initial inquiry through admission, ensuring their applications are processed efficiently and their questions are answered with care and expertise. As the institution’s representatives for international applicants, we work proactively to deliver timely, accurate support and create a welcoming, student‑centered experience that reflects RRC Polytech’s commitment to global engagement and educational excellence.

WHAT YOU WILL DO

The Manager International Operations is responsible to provide effective management and supervision of staff and resources for the Centre for International Education and Global Partnerships. This position also assists the Director in budget processes, processing of office and staff expenditures, processing payments for services/commissions to International agents; processing student payments, reporting International student statistics, managing the International Student Health Plan; providing guidance on Polytech processes and policies; and developing and supporting processes to address international student and staff/instructor requirements. Supervisory duties include managing the recruitment and selection process for CSR staff positions, and supervising, training and delegating CSR staff responsibilities.

WHAT YOU WILL BRING

Relevant diploma in Business Administration; an equivalent combination of education, training and relevant experience may be considered
Significant experience in general office management and administrative operations
Significant supervisory experience in a diverse work environment and demonstrated working experience in complex financial management and reporting
Experience multi-tasking, working under pressure in an organized manner and meeting strict deadlines
Experience with Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint)
Effective verbal and written communication skills
Effective interpersonal skills
Effective leadership skills
Ability to work independently with minimal supervision and collaboratively within a team environment
Effective conflict resolution, analytical and problem-solving skills
Experience building a respectful workplace culture that promotes diversity, learning and continuous improvement

NICE TO HAVE

Awareness of the ethical, societal, and policy considerations related to AI
Fluent in another language specifically in Mandarin, Portuguese, Spanish, Korean, and Vietnamese
Training in Diversity and Intercultural Competency or other Cultural Awareness programs

WHY WORK WITH US

At RRC Polytech, we believe our people are our greatest assets. We offer supportive, inclusive workplace where you can grow, contribute and thrive.

Salary Range for this position: $58,172 - $82,035 per annum
Generous Paid Vacation: full-time employees accumulate a minimum of 15-days vacation per year, increasing to 30 days with service, while full-time Instructors accumulate 44 days per year. Information on casual and part-time vacation accrual is outlined in the Collective Agreement or the Terms and Conditions for Excluded Employees as applicable
December Break: employees receive time off with pay during the period between Boxing Day and New Year's Day
Defined Benefits Pension Plan: Employer and Employee contributions to future retirement benefits
Comprehensive Benefits: Including Health and Group Life insurance, Long Term Disability, employee & family assistance program, mental health support up to $1,000, and a robust Health Care Spending Account
Inclusive Leave Programs: Wellness, maternity, adoptive, and parental leave, as well as ceremonial, cultural, religious and spiritual leave
Growth and Recognition: Professional development, professional licensing and fees coverage, and severance pay on retirement
Union Representation: For complete details on benefits and employment terms, see the MGEU collective agreement

CONDITIONS OF EMPLOYMENT

Applicants must be legally entitled to work in Canada
This position may be required to work evenings and/or weekends
May be required to work at various RRC Polytech campuses
This position may be required to travel

Please note that applicants internal to Red River College Polytechnic must apply through My Portal on HRIS Unlimited.

LAND ACKNOWLEDGEMENTS

RRC Polytech campuses are located on the lands of the Anishinaabeg, Ininiwak, Anishininwak, Dakota Oyate, and Denésuline, and the National Homeland of the Red River Métis.

We recognize and honour Treaty 3 Territory Shoal Lake 40 First Nation, the source of Winnipeg’s clean drinking water. In addition, we acknowledge Treaty Territories which provide us with access to electricity we use in both our personal and professional lives.

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