Why BCAA?
Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.
We are currently hiring aSenior Insurance Advisorwho willprovideexceptionalcustomer service in our Member Contact Centre.
As part of our commitment to an open and transparent recruitment process, a preferred internal candidate has beenidentifiedfor this role. However, we recognize that there may be other team members across the organization whopossessthe skills, experience, and capabilities required to be successful in this position.This posting ensures that all qualified internal candidateshave the opportunity toexpress interest and be considered fairly and equitably.
As aSeniorInsurance Advisor,you’llbuild strong, trusting client relationships by helping ourcustomersselect the right mix of insurance products and services tomeettheirlife’sevents and futureneeds. Yourcommitmentto deliversignaturecustomerexperiences enables BCAA to be the one of the most trusted organizations in British Columbia.
Who you are:
- You see the big picturewitha keen eyeforthe details. You exercise good judgment and make decisions based on risks, costs, and benefits.
- You work well under pressure. Youbalancemultiple priorities and adapt quickly when things change.
- Aproblem solver who lovesa challenge. Organized yet flexible, you thrive in a workplace where no two days are the same.
- Ateammatewho loves helping others and contributing to your community.Making a difference in someone’s day makes your day too!
What you bring:
- At least2consecutiveyears’ experience of general insurance experience, including one year experience selling homeowners insurance.
- Level 2 Insurance license
- Completion of Autoplan Essentials
- Limited history of Errors & Omissions and in good standing with the Insurance Council of BC
- Comfortable using technology, including basic knowledge of MS Office (Word, Excel, PowerPoint, Outlook)
- Bonus qualifications!CAIBcertification,experience usingICBCsystems,and abilityto speak other languages aside from English.
During a typical day, you will:
- Independentlyissue BCAA insurance products and services to current and new customers to meet their needs.You’llhelp them secure and/or renew their policies by reviewing current coverage and making recommendations.
- Collaborate with BCAA Support Teams and Underwriting to assess and recommend the right coverage for our customers.
- Achieve sales and productivity goals while upholding BCAA and AAA/CAA Member experience goals and underwriting guidelines.
- Leadcustomer accounts and documentation, from processing payments to issuing new, renewal,endorsementsand cancellations for Insurance policies, BCAA Memberships, andadditionalproducts and services.
- Increase your industry knowledge andexpertisetowardsbecoming a teamleador people leader.You’llparticipatein BCAA’s training courses,maintainannual licensingrequirementsand keep up to date with the latest processes,productsand service offerings in the insurance industry in a supportive environment.
The salary range for this position is $56,605.68 to $70,757.04 and isdeterminedvia job-related knowledge, skills, experience, certifications, marketdemandand internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 21.5%.
What we offer:
- The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
- Career and personal development to help you grow and reach your goals.
- Incentives that recognize team and individual sales and performance.
- Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
- A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
- Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
- BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
- Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.
*for permanent employees
We’re always looking for amazing people like you. Apply today!
BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.
