Youth Worker (Shelter) - FT (2026-334-YPS)

WoodGreen Community Services • Full-time • Toronto, Ontario, Canada • from C$ 55,956.22 / year • 1m ago

Competition #2026-334-YPSYouth Worker (Shelter) - FT (2026-334-YPS)Employment Type:Full Time, CUPE Bargaining Unit (1 vacancy) Work Hours:40 hours/weekWork Setting:Exclusively Onsite (Shelter program)Salary:$55,956.22Application Deadline:September 08, 2026 by 11:59 pmWho We Are

WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities. A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity.

Visit www.woodgreen.org to learn more about who we are and to review our Equity Statement.

We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions.

Program Overview – Youth Programs & Services, Youth Shelter & Housing

The primary responsibility for a Youth Worker is to provide direct, quality client care and supervision to clients in live-in programs, and to provide client-focused and strengths-based relationship-based interventions.

From mental health and housing to employment and youth justice supports, WoodGreen now provides a more robust continuum of care, all under one umbrella. Together, we are better positioned to ensure youth needs are being MET: through Mental health, Employment, and Transitional supports.

What You Will Do

Provide care and supervision to residents in the shelter
Ensure the safety and well-being of the residents in the facility
Complete reports, documentation and data entry as needed, ensuring that client records are accurately recorded in the Shelter Management Information System (SMIS)
Ensure that administrative duties are completed within the required timeframes
Support youth in the development of case plans (as per City of Toronto Shelter Standards) and provide ongoing case management
Facilitate relevant referrals for residents to community-based services
Develop, implement and evaluate group programming for residents
Participate in the daily operation of the facility
Complete all additional duties as assigned

What You Bring to the Team

Diploma or degree in a related field (i.e.; BSW, CYW, SSW, etc.)
Minimum of 1 year of experience working with adolescents or homeless youth, preferably in a shelter setting
Demonstrated knowledge and experience with at risk adolescents and young adults

What Will Set You Apart

Understanding of the complex issues facing our clients
Sound knowledge of the issues facing homeless and street-involved youth, as well as community resources
Appreciation of the importance of engaging youth and families from a strengths-based relationship-based approach
Sensitivity to and ability to work with a diverse client and staff group
Ability to exercise professionalism and sound judgement in conflictual and stressful situations
Ability to work independently and effectively as part of a multi-disciplinary team
Ability to resolve issues with supervisors and co-workers in a manner that is respectful and cooperative in accordance with the agency culture and philosophy
Excellent interpersonal and conflict resolution skills
Excellent communication skills – verbal and written
Strong administrative and organizational skills
Good computer skills
Valid First Aid/CPR certification
Valid UMAB certification
Completion of required suicide prevention and intervention training as per Shelter Standards
Full vaccination (minimum 2 doses) against COVID-19 with a Health Canada approved vaccine series
Availability for shift work required.

This is a collective bargaining unit position with CUPE Local 3501

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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