The Canadian Air Transport Security Authority (CATSA) has 1 (one) exciting indeterminate within the Operations branch at the CATSA HQ.
This position represents an opportunity for career-driven individuals seeking a position within an organization that inspires growth and promotes excellence to make a difference and contribute to CATSA’s unique culture as it strives to excel in air transport security.
Why is CATSA a great fit for you?
CATSA is a world leader in aviation security, mandated to protect the public by delivering security screening operations at 89 designated airports across Canada. As a Crown corporation, CATSA is accountable to Parliament through the Minister of Transport.
We champion innovation and creativity and offer a welcoming and inclusive workplace where employees can be their true selves and take pride in being part of a mission that matters.
If you are a motivated professional seeking a position within a multifunctional and collaborative environment and you are looking for the next great adventure, CATSA is the place for you!
Summary of responsibilities:
The Manager, Contract Performance and Reporting is responsible for CATSA’s Profit Plan for Screening Contractors (PPSC) as well as ongoing reporting on key operational performance data and for providing consultation and liaison services to internal clients. The Manager, Contract Performance and Reporting performs all other duties and responsibilities related to the position as required.
What you need to succeed
To qualify for the position, you must have:
- Bachelor’s degree in business administration, data analytics, math, science, social sciences, or in a specialization relevant to the duties of the position.
- A minimum of eight (8) years of experience in operations program and services management.
- A minimum of two (2) years managerial experience leading a team and providing leadership.
- Experience in providing strategic advice and recommendations to various levels of management.
- Experience analyzing data, ensuring data quality, and managing periodic data reporting cycles.
This position is best suited to individuals with the following skills and abilities:
- Exceptional communication skills, both oral and written.
- Strong client service orientation and understanding of service excellence; tact, diplomacy, discretion, respect and courtesy – and the ability to instil same in others.
- Ability to problem solve and make decisions independently.
- Strong organizational skills and attention to detail.
- Ability to synthesize complex information in a clear and concise manner.
- Ability to multi-task and prioritize team resources.
- Ability to train and mentor others.
- Ability to work well under pressure.
Valuable skills include:
- Knowledge of operational, equipment and training requirements governing security-screening operations.
- Knowledge of and experience applying the theories and principles of quality assurance and performance monitoring.
- Knowledge of and experience with the implementation of performance incentive mechanisms.
- Application of first principles thinking and consensus building.
- Experience in change management.
- Knowledge of national legislative frameworks governing air transport security.
Specific work requirements:
- Language Profile: CBCC;
- Ability to obtain and maintain a Secret security clearance; and
- Be a Canadian citizen or permanent resident.
How to apply:
If you feel you are the ideal candidate for this position, please click on the following link to submit your application before February 24, 2026 by 11:59pm EST.
Additional information:
- Please note that candidates that meet all the position requirements, including the language profile, will be given first consideration however, we invite all interested candidates to submit their applications;
- While we appreciate all the candidates’ interest, only those being considered in the process will be contacted;
- CATSA will use this opportunity to establish a candidate pool that may be used to staff permanent or fixed-term positions with similar responsibilities and qualifications.]
- #HP
