The Canadian Air Transport Security Authority (CATSA) has 1 (one) exciting indeterminate opportunity within the Operations branch at the CATSA HQ.
This position represents an opportunity for career-driven individuals seeking a position within an organization that inspires growth and promotes excellence to make a difference and contribute to CATSA’s unique culture as it strives to excel in air transport security.
Why is CATSA a great fit for you?
CATSA is a world leader in aviation security, mandated to protect the public by delivering security screening operations at 89 designated airports across Canada. As a Crown corporation, CATSA is accountable to Parliament through the Minister of Transport.
We champion innovation and creativity and offer a welcoming and inclusive workplace where employees can be their true selves and take pride in being part of a mission that matters.
If you are a motivated professional seeking a position within a multifunctional and collaborative environment and you are looking for the next great adventure, CATSA is the place for you!
Summary of responsibilities:
Reporting to the Director, Operational Innovation and Integration, the General Manager, Operational Integration is responsible for national coordination initiatives involving the operational integration of technology, systems and associated processes deployed in support of delivering effective, efficient and consistent screening operations in Canada. They are also responsible for the strategic development and on-going operations of CATSA’s Restricted Area Identity Card (RAIC) Program, the Non-Passenger Screening-Vehicle (NPSV) Traffic Management System (TMS), the Service Monitoring and Reporting Tool (SMART) and Infonet. The General Manager, Operational Integration is also responsible for the development and management of business continuity plans to ensure the stability of the screening system when technologies are degraded or enter into contingency. The General Manager, Operational Integration ensures advisory services and support to business owners of the following operations systems: Time and Attendance System (TAS), Enterprise Case Management Solution (ECM) and Closed-circuit television (CCTV). As well, they are responsible to ensure that strong and productive relationships are developed and maintained with internal (regional and headquarters-based) and external (Airport Authorities, Transport Canada) stakeholders across Canada. The General Manager, Operational Integration performs all other duties and responsibilities related to the position as required.
What you need to succeed
To qualify for the position, you must have:
- Successful completion of a university degree in administration, logistics, industrial engineering, law or social science or some other specialty relevant to the duties of the position.
- Minimum ten (10) years of experience in areas such as logistics and transport, security, or other highly regulated business environments.
- Minimum five (5) plus years of managerial experience in a related working environment.
- Successful experience in planning and organizing a multitude of complex projects in a detail-oriented work environment.
- Experience in crisis response, business continuity and contingency plans; and
- Experience providing advisory services and recommendations to senior management.
This position is best suited to individuals with the following skills and abilities:
- Effective people leadership and motivational skills to assist in the implementation of national operational programs.
- Strong ability to effectively position work in wider context of organizational priorities and mandate Strong ability to collaborate and coordinate multiple complex and sensitive files
- Ability to manage priorities efficiently
- Very high attention to detail and sense of urgency
- Ability to exercise good judgment in a fair, objective and consistent manner
- Diplomacy, tact and discretion
- Effective communication skills, both written and verbal
- Organized, critical thinker, self-disciplined, and results-oriented
- Strong creative and problem-solving abilities
- Ability to analyze and provide recommendations
- Ability to persuade, engage and influence others
- Ability to anticipate others’ needs and proactively act upon this knowledge
- Excellent MS Office skills
- Sound stress management and self-care skills to effectively manage work-related pressures
Valuable skills include:
- Knowledge of business continuity planning.
- Knowledge of project management principles.
- Knowledge of the aviation industry and the related regulatory and security issues.
- Knowledge of CATSA’s mandate and relevant legislation impacting CATSA.
Specific work requirements
- Language Profile: CBCC;
- Ability to obtain and maintain a Secret security clearance; and
- Be a Canadian citizen or permanent resident.
How to apply:
If you feel you are the ideal candidate for this position, please click on the following link to submit your application before May 8, 2026 by 11:59pm EST.
Additional information:
- Please note that candidates that meet all the position requirements, including the language profile, will be given first consideration however, we invite all interested candidates to submit their applications;
- While we appreciate all the candidates’ interest, only those being considered in the process will be contacted;
- CATSA will use this opportunity to establish a candidate pool that may be used to staff permanent or fixed-term positions with similar responsibilities and qualifications;
