Human Resources & Business Coordinator

Stride • Full-time • Milton, Ontario, Canada • C$ 65,000 - C$ 70,000 / year • 7h ago

Full job description

The Organization:

STRIDE Employment Services is a specialized mental health and addiction agency serving Halton, Peel and surrounding areas. We provide a comprehensive range of employment support options, which are responsive to individual needs.

· STRIDE offers flexible work hours with a focus on work-life balance

· STRIDE offers continuous training and professional development opportunities

· STRIDE is committed to Psychological Health and Safety & Equity, Diversity and Inclusion

The Position:

The Human Resources & Business Coordinator is Stride's primary internal resource for human resources and is responsible for coordinating the organization's day-to-day HR functions, including recruitment, onboarding, employee records, benefits, payroll, employee relations and HR policy administration. As a member of the Leadership Team reporting to the Executive Director, the Coordinator provides HR guidance and support to managers and employees and coordinates a range of business administration, financial administration, statistical reporting, and organizational support functions.

STRIDE offers:

· Ability to work in a hybrid environment, balancing remote and on-site responsibilities

· Paid vacation & sick time entitlements

· Group Life & Health Benefits

Reports to: Executive Director

KNOWLEDGE AND RESPONSIBILITIES

Critical Competencies

· Culturally Safe and Anti-Oppressive Practice

Treat all clients, colleagues, employees, applicants, and community members with respect, fairness, and understanding, no matter their background, culture, gender, or identity.

· Effective Communication

Communicate clearly and professionally with clients, colleagues, employees, applicants, and community members in person and through phone, email, or video. Build trust by listening actively, using plain language, and responding promptly.

· Ethical Conduct and Professionalism

Act with honesty, respect, and accountability in all interactions. Follow workplace policies, protect client and employee confidentiality, and maintain clear boundaries to ensure safety and trust.

· Interpersonal Rapport

Build positive relationships by showing respect, empathy, and clear communication with clients, colleagues, employees, applicants, and community members. Treat others with kindness and maintain professional boundaries.

· Planning and Organizing

Manage time and tasks effectively by setting priorities, following through on plans, and adjusting as needed to meet goals and deadlines.

· Teamwork and Cooperation

Work well with colleagues from different teams to reach shared goals. Listen carefully, respect different ideas, and help solve problems together. Build strong working relationships through open and respectful communication.

· Psychological Health and Safety

Promote and protect the psychological well-being of individuals by providing support that fosters mental health, resilience, and a positive environment. Actively work to prevent harm whether through neglect, recklessness, or intentional actions ensuring that practices, policies, and interactions uphold dignity, respect, and emotional safety.

Key Competencies

· HR Judgment and Discretion – Exercise sound judgment with confidential and complex employee matters and recognize when consultation is required.

· Human Resources Knowledge – Apply practical HR knowledge, Ontario employment legislation, policies and procedures consistently and fairly.

· Employee Relations and Consultation – Build trust and provide practical HR guidance while maintaining confidentiality and professional boundaries.

· Attention to Detail and Accuracy – Maintain accuracy in payroll, records, reporting, documentation and financial administration.

· Systems and Data Management – Use HRIS, payroll, spreadsheet and business systems effectively and maintain reliable organizational information.

· Initiative and Independent Work – Manage day-to-day HR independently, identify emerging issues and bring forward appropriate recommendations.

MAJOR RESPONSIBILITIES

Organizational Leadership

· Participate as a member of the Leadership Team; serve as Stride’s primary day-to-day HR resource; advise on emerging HR issues, workforce trends and organizational risks; support managers; and liaise with external professional resources as required.

Human Resources

· Coordinate recruitment and selection, support hiring managers, prepare hiring documentation, and provide orientation and onboarding.

· Maintain accurate employment records, personnel files, HRIS information, staff information and HR correspondence in accordance with privacy and record-retention requirements.

· Administer benefits, vacation and attendance records; coordinate leaves; and support accommodation and return-to-work processes.

· Provide HR guidance on workplace concerns, attendance, conflict, performance and policy interpretation; support performance management and complaint/investigation processes; and escalate complex or legally sensitive matters.

· Conduct retention and exit interviews, maintain retention and length-of-service information, identify themes, and coordinate HR processes related to employee departures.

· Support compliance with employment and occupational health and safety requirements; coordinate HR policy review and updates; and support occupational and psychological health and safety responsibilities.

· Prepare and maintain workforce reports and accurate HR data to support planning, budgeting, reporting and decision-making.

· Process payroll and maintain payroll information, timesheets, reports and backups; prepare ROEs and T4s; and maintain the QHRnet Self Service payroll portal.

Business, Financial and Administrative Support

· Support accounts payable, financial tracking, Employer Health Tax records, cash receipts and deposits, petty cash, and backup source deduction and cheque/EFT payment processes.

· Enter and maintain MIS statistical information and organizational data required for funder, statistical and operational reporting.

· Compile annual audit documentation, liaise with external auditors as appropriate, and provide general business and administrative support.

QUALIFICATIONS & EXPERIENCE

· Post-secondary diploma or degree in Human Resources Management, Business Administration, or a related field, or an equivalent combination of education and relevant experience.

· Minimum three years of progressively responsible human resources experience, including day-to-day HR functions.

· Experience with payroll and employee benefits administration; working knowledge of Ontario employment legislation and contemporary HR practices.

· Experience using HRIS, payroll and Microsoft 365 applications, including Excel.

· 2 years of experience in the non-profit sector. Community health, mental health/addictions, or social services experience is an asset.

· CHRP/CHRL designation, or progress toward an HR designation, is an asset but is not required.

· Experience with accounting software, financial administration, statistical reporting and/or audit support is an asset.

REQUIREMENTS

· Ability to work effectively within a hybrid environment, including regular in-person work at Stride's Milton office. Ability to travel occasionally within Halton and Peel regions.

· Valid driver’s licence, relevant insurance, and use of own reliable vehicle required.

· Must have, or be willing to obtain, a current Vulnerable Sector Check.

· Occasional flexibility in work hours may be required to respond to organizational needs.

EDI Statement

At Stride, we are committed to fostering a workplace culture that values and prioritizes equity, diversity, and inclusion. We believe in the power of a diverse and inclusive team to drive innovation and provide culturally responsive employment services within the mental health and addiction sector. We welcome and will support individuals from all backgrounds and experiences to join us in our mission to create a more equitable and compassionate mental health and addiction support system for all.

Equity in our Recruitment Process

Because we know simply promoting diversity and inclusion is not enough, we are committed to understanding, identifying, and correcting potential biases and systems of oppression within our recruitment process. Accordingly, during each recruitment process, the following equity measures will be available to all candidates:

All interview questions, along with the associated job description will be provided to candidates who have been selected for an interview.

All best efforts will be made to accommodate candidates with disabilities, be they physical, cognitive, or mental health related. Alternative interview and assessment approaches can be considered for individuals who may not be able to successfully navigate traditional interview processes. This may include providing assistive technologies, extended time, sign language interpreters or real time captioning, accessible locations or virtual interviews, alternative formats of printed materials, allowances for breaks and flexible scheduling.

All interviewees are welcome to approach either the Hiring Manager or Human Resources representative to co-develop an interview process that both meets our strict commitment to excellence while understanding the barriers some individuals may face. These conversations will not affect the outcome of the recruitment process.

Stride seeks candidates from First Nations, Métis and Inuit, racialized and 2SLGBTQIA+ communities, women, and people with disabilities (including people who have experienced mental health and substance use challenges).

We encourage people from all backgrounds to apply to our positions.

Applicants should direct their resume and covering letter in one file, to the attention of Julie Henshaw, Executive Director

Job Types: Full-time, Permanent

Pay: $65,000.00-$70,000.00 per year

Benefits: