Job Description
Advisor Program & Technology Peel Housing Corporation
Human Services - Peel Housing Corporation
Status: Regular Full Time
Salary Range: Non Union, Band I $103,175- $128,969 per annum (plus comprehensive benefits)
Hiring Range: $103,175-$116,072 per annum
Work Mode: Hybrid; 2 On Site days per week which can increase based on operational needs *see below for more details about this work mode.
Location: 7120 Hurontario Street, Mississauga ON
Hours of work: 35 Hours per week
Who we are: Peel Housing Corporation provides safe, affordable housing to over 17,000 tenants across 69 residential properties within the Region of Peel. Peel Living is the largest community housing provider within Peel, representing half of the affordable units within the Region. Peel Living remains committed to building inclusive communities and improving quality of life for tenants across the Region of Peel. >
Reporting to: Manager, Planning and Performance Peel Housing Corporation
What you will do in this role:
- Undertake analysis of gaps and issues to understand and anticipate needs, translating them into detailed specifications that support Peel Housing Corporation objectives.
- Manage all project prerequisites and dependencies, identify and validate user stories, and ensure the product delivers on business needs.
- Define product features based on research and analysis of client, stakeholder, partner, and user needs.
- Lead the development of product vision and roadmaps to meet service delivery needs, including leadership of ad‑hoc, cross‑divisional, cross‑departmental, and external partner teams.
- Provide oversight of all stages of product creation, including design, development, testing, and release, with authority to make final decisions on requirements and product builds.
- Define and prioritize product backlogs in response to changing requirements.
- Stay informed about evolving system and operational pressures to ensure product development achieves desired outcomes.
- Provide expert advice and guidance on processes and policies to optimize technology solutions.
- Monitor, evaluate, and report on product development progress at each stage.
- Liaise with product development teams and end users to ensure development processes meet objectives and align with divisional priorities.
- Project manage housing technology initiatives on behalf of the division as required.
- Provide change management leadership to support maximum product adoption.
- Prepare and maintain all key project management, change management, and product development documentation.
- Develop and maintain positive relationships with key stakeholders and partners, motivating project teams with clear and meaningful goals.
- Manage vendor contracts to ensure compliance with negotiated timelines, scope, and budget.
- Develop and monitor approved product and project budgets.
What the role requires:
- A satisfactory Level 1 Criminal Record Check obtained directly from a police station (third-party background checks will not be accepted).
- Relevant post-secondary degree in human services, business administration, or technology field combined with a minimum 5 years’ experience in housing, and/or the human services and product development projects
- Knowledge of the Housing Services Act and Residential Tenancies Act
- Knowledge of performance measurement practices to support evaluation and continuous improvement.
- Experience in developing product specifications and requirements and managing all the stages of the product life cycle.
- Experience leading medium to large project(s) and application of project management methodologies (including Agile)
- Demonstrated knowledge of existing Housing systems functionalities
- Experience in applying change management principles and methodologies and the ability to lead, manage and support change
- Experience in applying business process management and improvement methodologies
- Ability to develop and monitor budgets
- Combination of education and experience may be considered
Skills/Abilities:
- Demonstrated ability to plan and organize both short‑ and long‑term initiatives, execute project plans, and prioritize workload within tight timelines.
- Strong research and analytical capabilities to gather, interpret, and synthesize data and develop well‑supported recommendations.
- Exceptional verbal and written communication skills, with the ability to actively listen and engage internal and external stakeholders.
- Advanced analytical and critical thinking skills.
- Strong facilitation abilities and familiarity with a range of facilitation techniques.
- Strong negotiating and influencing skills, including the ability to influence outcomes without direct authority.
- Solid understanding of evidence‑based decision‑making and the ability to apply it in practice.
- Ability to build and maintain collaborative relationships with stakeholders and regional staff.
- Strong interpersonal skills to present, facilitate, and gather information from staff, stakeholders, and community partners.
- Sound judgment in forming recommendations and conclusions.
- Demonstrated ability to problem‑solve, manage conflict, and respond with tact and diplomacy.
- Ability to obtain and interpret key information needed to understand requirements and process issues.
- Creative, collaborative, and innovative approach to stakeholder engagement and consultation.
- Commitment to a customer‑centred philosophy and service approach.
- Strong time‑management and organizational skills with the ability to meet deadlines and manage multiple priorities.
- Proficiency in MS Office applications, housing system applications, and project tracking tools.
- Demonstrated commitment to diversity, equity, and inclusion through continuous learning, modeling inclusive behaviors, and proactively addressing bias.
Perks @ Peel and why you will love working for us:
- Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date
- Automatic enrolment into OMERS pension plan
- Accrue Vacation on a monthly basis starting at 3 weeks per annum
- 3 Paid personal days and floating holidays
- Flexible hours supporting your wellness and wellbeing
- Annual performance review and merit increases based on performance
- Supportive leadership and a culture of respect and inclusion
- Access to tuition reimbursement and learning and development resources
Be bold. Think big. Join us.
Work Mode & Job Location:
In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.
It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.
Join us—be bold, think big, and help shape a better tomorrow.
The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.
Interview: Our recruitment process will be conducted virtually.
Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.
If this opportunity matches your qualifications and experience, please apply on-line.
About Us
Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.
We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.
Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.
Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.
Additional Information
Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca
Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.
