Job Description
Coordinator, Peel Housing Corporation
Human Services, Peel Housing Corporation
Status: Contract Full Time - up to 24 months
Salary Range: $62,902 - $78,628 per annum (plus comprehensive benefits, where applicable)
Hiring Range: $62,902 - $70,765 per annum
Work Mode: Hybrid *see below for more details about this work mode.
Location: 7120 Hurontario St., Mississauga, ON
Hours of work: 35 hours per week
**Join our diverse team and be part of our vision. Think big. Channel your creativity. Make a difference.At Peel Region, we can create lasting impact, together.**
The Role: Provide coordination and support to the Operations and Technical Services Teams and act as a liaison with vendors for responding to service requests.
What you will do in this role:
- Input and update asset information in Megamation or other Enterprise Asset Management systems and Computerized Maintenance Management Systems for facility asset information, work order costs for facility repair and maintenance activities.
- Administration of section documents in HTI,various platforms such as SharePoint, Maintenance Management systems, or other document management system. Process invoices, monitoring Purchase Order status and expenditures.
- Schedule, Monitoring and tracking status of preventative and demand maintenance activities and updating Megamations/Enterprise Asset Management Customer Relations systems and databases such as Salesforce, IBM Maximo, Megamation, and other software; administers the work order system for demand repairs, and closes Preventative Maintenance work orders for Peel Living buildings.
- Monitoring work order process for bench marking – reviews and reports to the leadership team current operational measures key statistics.
- Proficiency in MS Office, Megamation or other EAM systems as well as familiarity with an ERP.
- Arrange and confirm meetings, take minutes and prepare follow-up actions, copies information for the team on Health & Safety procedures and uploads information into SharePoint.
- Assist with Research relating to costing of product and equipment.
- Work with external vendors on resolving discrepancies
- Coordinate schedules for Building System Maintenance by vendor with Specialist, Vendors and Operations team in accordance with Residential Tenancy Act (RTA) requirements by providing appropriate advance notification to the Ops team to deliver notices to the tenants.
- Schedule and coordinate PHC managed property/building sites as required to arrange access for Vendor personnel for preventative maintenance work and on-demand repair work to ensure services are completed in a timely manner as per agreed upon service standards within the contract.
- Monitor, update and maintain Work Order (WO) service schedules within a scheduling system, the Customer Maintenance Management System, Enterprise Asset Management or Enterprise Resource Planning systems.
- Review performance of Vendor in terms of service delivery timelines and report issues to the Specialist or Supervisor to ensure timely service delivery.
- Monitor and update records of maintenance and assets in the CMMS or EAM system and coordinate updates to these records with appropriate staff or update them as required.
- Review system generated analytics or generate reports and analysis on as needed basis to support maintenance program, WO management, financial management of Service contracts from Purchase Order and Budget perspective.
- Monitors vendor performance during the term of the agreement and escalates when vendor is underperforming and coordinates the completion of vendor performance review at the end of the contract.
- Prepares agendas and attends meetings and completes meeting minutes for distribution
- Prepares schedules for Specialist building walkthroughs and follows up with site staff to confirm completion of all deficiencies found
- Prepares invoices by coding and payment certificate documentation for pest treatment activies for approval and processing
- Supports the invoice approval and WO-invoice reconciliation process to ensure timely invoice processing, issue resolution and financial alignment with budgets and Pos.
- Supports process enhancements and assist with documentation of processes and evidence for conclusions and recommendations for continuous improvement.
- Prepare standardized communications for tenants about maintenance activities impacting their unit.
What the role requires:
- A satisfactory Level 1 Criminal Record Check obtained directly from a police station (third-party background checks will not be accepted).
- Post secondary education in business administration with one to three years’ office experience; or an equivalent combination of both education and experience in property management and/or integrated pest management administration.
Skills/Abilities:
- Ability to compile and analyze information.
- Excellent verbal communication skills to interact effectively with management, staff, and vendors.
- Strong written skills needed for minute taking and draft correspondence.
- Effective time management and organizational skills and the ability to deal with shifting/changing priorities and competing demands
- Proven ability to problem-solve and be proactive.
- Strong computer knowledge in Microsoft Office Suite, SharePoint, and Teams
- Committed customer service focus with a high degree of tact and diplomacy.
- Detail oriented to ensure a high standard of professionalism
- Ability to work in a self-directed manner within a collaborative team environment.
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
Perks @ Peel and why you will love working for us:
- Comprehensive Health, Dental, Vision benefit plan including psychological health, effective start date
- Automatic enrolment into OMERS pension plan (where applicable)
- Accrue Vacation on a monthly basis (where applicable) starting at 3 weeks per annum
- 3 Paid personal days and floating holidays
- Flexible hours supporting your wellness and wellbeing
- Annual performance review and merit increases based on performance
- Supportive leadership and a culture of respect and inclusion
- Access to tuition reimbursement (where applicable) and learning and development resources
Be bold. Think big. Join us.
Work Mode & Job Location: In this role, you’ll benefit from the flexibility of a hybrid work arrangement that prioritizes meaningful in-person connection. A minimum of two days per week on-site is expected, with additional in-person presence as operational needs evolve. This arrangement allows for a blend of in person and hybrid work that adapts to support both organizational priorities and employee flexibility and is subject to change over time.
It's important to note that your off-site work location must be within the province of Ontario. This ensures that we're compliant with all regulations and policies.The Region of Peel offers job based flexible hours of work that allows employees to manage personal and professional responsibilities while at the same time ensures business operational needs and customer service expectations are achieved.
Interview: Our recruitment process will include video conference technology
Kindly ensure to regularly monitor your spam and junk email folders, as important communications regarding your application may be directed there.
If this opportunity matches your qualifications and experience, please apply on-line.
About Us
Peel Region consists of the cities of Brampton and Mississauga, and the town of Caledon. Peel Region delivers essential services to more than 1.5 million residents and approximately 200,000 businesses.
We’re working to create a community that is safe, inclusive, and accessible. A place where everyone feels they belong and can access the services they need to thrive throughout each stage of life.
Our workforce is 6,700 strong and since 1974, we’ve been delivering a wide range of resident focused services. Our services include paramedic services, health programs, long-term care and services for seniors, child care support, garbage collection and recycling, waste water and water treatment, road maintenance, financial assistance, and housing support.
Recognized by Canada's Healthy Workplace Month® with the Great Employer Award presented by Excellence Canada, Peel Region is a place where everyone feels they belong. We strive to develop a workplace that values and respects diversity, practices inclusion, recognizes the unique contributions and abilities of all people and facilitates innovative thinking. At Peel Region, people come first. Each employee has an important role within our community and when we work together, it’s impactful. We encourage you to join us in delivering essential services and programs to our diverse community. You won't find a better opportunity than Peel Region.
Additional Information
Peel Region is committed to a diverse and inclusive workplace where everyone is respected and valued for their contributions, and where everyone is treated fairly and has opportunity to grow and develop. As one of the most diverse regions in Canada, we are committed to establishing a qualified workforce that is reflective of the population we serve.Peel Region is committed to providing accommodations throughout the recruitment process, upon request. If you require accommodation, please notify us and we will work with you to meet your needs. Accessible formats and communication supports are available. Please contact zzg-hrtalentacquisition@peelregion.ca
Please be advised, Peel Region uses email to communicate with applicants for open job competitions and does not use AI technology in any part of the recruitment process. It is the applicant’s responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence via email (i.e., testing bookings, interview dates), it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the position and your application will be removed from the competition.
