Organization Overview
Resilient Hearts is a social enterprise that empowers young adults with developmental disabilities while employing equity-deserving groups, including youth, newcomers, and people with disabilities. We provide community access services that help participants build essential skills for independent living and challenge stereotypes. Our goal is to create a supportive, inclusive, and welcoming environment where individuals can learn, grow, and thrive. At Resilient Hearts, we believe everyone deserves the opportunity to belong, contribute, and live a meaningful life.
We are committed to fostering diversity, equity, and inclusion by celebrating unique identities, ensuring fairness, and promoting access for all. Through ongoing learning and measurable goals, we aim to build a stronger, more inclusive organization reflecting the communities we serve- Arshdeep Sandhu, Chief Executive Officer – Resilient Hearts.
The Opportunity: Support Worker
Job ID: EP#006
Location: Calgary, AB
Reports To: Engage Coordinator
Position Summary
Resilient Hearts is seeking a compassionate and reliable Support Worker for its Engage Program to provide individualized respite and community access support to individuals with disabilities. The Support Worker will work directly with participants in their homes and in the community, supporting independence, meaningful participation, social connection, and the development of daily living skills. The ideal candidate is patient, respectful, dependable, and committed to providing person-centred, strengths-based, and inclusive support.
Key Responsibilities
- Provide one-on-one respite and community support to participants.
- Support daily living, life skills, and community participation.
- Follow individualized participant goals and support plans.
- Promote independence, choice, confidence, and meaningful engagement.
- Assist participants with recreational, social, and community activities.
- Communicate effectively with participants, families, and the Engage Coordinator.
- Maintain accurate attendance and participant documentation.
- Report participant needs, concerns, progress, and incidents as required.
- Follow safety, confidentiality, and organizational policies.
- Use person-centred, strength-based, and trauma-informed approaches.
- Participate in required training and team meetings.
- Perform other participant-support duties as assigned.
Ideal Candidate
We are seeking an easy-going and patient male support person to provide approximately 10 hours of community-based support. The individual may become fixated on certain people or thoughts and may repeat questions or display challenging behaviours at times. The primary goal is to provide calm communication, help him understand safety concerns, and support him in reducing these behaviours. The ideal candidate will have knowledge and experience supporting individuals with autism and behaviour-related needs, with a focus on building trust, communication, safety, and positive interactions.
Qualifications
- Experience supporting individuals with disabilities is an asset.
- Relevant education in Disability Studies, Social Work, Human Services, Child and Youth Care, or a related field is an asset.
- Strong communication, interpersonal, organizational, and time-management skills.
- Ability to work independently and as part of a team.
- Valid First Aid/CPR certification is required.
- Valid Class 5 driver's licence and Third-party liability insurance may be required, depending on participant support needs.
- Valid Vulnerable Sector Check and Intervention Record Check, or ability to obtain.
- Willingness to complete the required organizational training.
We are dedicated to supporting candidates with disabilities throughout our recruitment process, including providing accommodations tailored to individual accessibility needs. If you require accommodation during the recruitment process, please contact our Human Resources team confidentially at HR@resilienthearts.ca.
How to Apply
Interested candidates can apply through any of the following options:
- Email: Submit your resume and cover letter to engage@resilienthearts.ca with Job ID: EP#006 – Support Worker in the subject line. Please include your availability and expected hourly rate.
- Able and Available: Apply directly through the Able and Available job board.
- Indeed: Apply directly through the Indeed job posting.
Only shortlisted candidates will be contacted for an interview. The position will remain open until a suitable candidate is identified. If you have any questions about the posting, please contact Arshdeep Sandhu at Arsh@resilienthearts.ca.
